Current jobs related to Member Service Representative - Irving - InfiCare Technologies

  • Overnight Member Services Representative

    2 months ago

    Irving, United States Absolute Recomp Full time

    Job DescriptionJob DescriptionBenefits:Free MembershipFlexible scheduleOpportunity for advancementAbout the Role:We are seeking a dedicated Overnight Member Services Representative to join our team at Absolute Recomp. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our...

  • Member Services Representative

    1 month ago

    Irving, United States AG Globe Services Full time

    Role: Member Services Representative Location: Irving, TX (Onsite) Contract Duration: Temp to Perm Pay Rate: Up To $18/hr depending on experience Work Schedule: 40hrs/week Shift: 8hrs - Day Shift, Monday - Friday WHO WE ARE: AG Globe Services is one of the major providers of clinical and non-clinical healthcare staffing across the United States. We work...

  • Member Services Representative

    1 month ago

    Irving, United States JobRialto Full time

    Job Description: This position is to provide service and support to our managed care customers through verbal or written communication. This position acts as the primary liaison both telephonic and in-person between all members and the plan. Responsibilities: Facilitates member & provider understand of the plan coverage and benefits by thoroughly researching...

  • Claims Service Representative

    1 week ago

    Irving, Texas, United States Sedgwick Claims Management Services Full time

    Job SummaryWe are seeking a highly skilled Care Team Representative to join our team at Sedgwick Claims Management Services. As a key member of our claims resolution team, you will be responsible for providing exceptional service to our customers, displaying empathy and understanding in all interactions.Key ResponsibilitiesExpedite claims processes for...

  • Healthcare Customer Service Representative

    1 week ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job Title: Member Services RepresentativeCornerStone Staffing is seeking a highly skilled Member Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our members and providers.Job Summary:The Member Services Representative will be responsible for answering...

  • Customer Service Representative

    5 days ago

    Irving, Texas, United States New Leaf Service Contracts Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at New Leaf Service Contracts. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers, resolving issues efficiently, and ensuring a positive experience.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Overhead Door Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment. Responsibilities: * Respond...

  • Customer Service Representative

    6 days ago

    Irving, Texas, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both over the phone and in-person.Key Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    2 days ago

    Irving, Texas, United States Security Finance Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Security Finance. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...

  • Customer Service Representative

    5 days ago

    Irving, Texas, United States TEKsystems Full time

    ### Job Title: Call Center Representative #### About the Role We are seeking a dedicated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...

  • Member Experience Representative

    4 months ago

    Irving, United States Resource One Credit Union Full time

    The Member Experience Representative will assist members and non-members of the credit union with various administrative and financial transactions, and will be responsible for processing routine banking transactions and recommending products and services based on the member's financial goals. Role and Responsibilities Greet members in a professional and...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States TEKsystems Full time

    ### Job Title: Call Center Representative #### About the Role We are seeking a dedicated and detail-oriented Call Center Representative to join our team at TEKsystems. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and customers. #### Key Responsibilities * Respond to customer...

  • Financial Services Representative State Farm Agent Team Member

    3 weeks ago

    Irving, Texas, United States Linda DeSpain - State Farm Agent Full time

    Job OverviewLinda DeSpain - State Farm Agent is seeking a highly skilled and customer-focused professional to join our team as a Financial Services Representative State Farm Agent Team Member.Key ResponsibilitiesDevelop and execute sales strategies to identify customer needs and market appropriate products and services.Collaborate with the agent to establish...

  • Member Services Associate

    4 weeks ago

    Irving, Texas, United States Financial Staffing Resources, Ltd. Full time

    Job OverviewCompany Overview:Financial Staffing Resources, Ltd. is a premier recruitment firm specializing in providing top-tier talent for the credit union sector. Our team of seasoned professionals possesses a deep understanding of the industry, allowing us to effectively align candidate skills with our clients' needs across all organizational...

  • Financial Services Representative State Farm Agent Team Member

    3 weeks ago

    Irving, Texas, United States Linda DeSpain - State Farm Agent Full time

    Job OverviewLinda DeSpain - State Farm Agent is seeking a highly skilled and customer-focused professional to join our team as a Financial Services Representative State Farm Agent Team Member.Key ResponsibilitiesDevelop and execute sales strategies to market Life/Health insurance services and products to clients and their families.Work closely with the agent...

  • Customer Service Representative

    3 weeks ago

    Irving, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCall Center RepresentativeLocation: Irving, TXHours: Monday-Friday 8:30am-5:30pmPay rate: $18-20/hourPolite and professional Call Center Representative needed to provide outstanding service by reaching out to field contacts to complete project bids. The Call Center Representative will handle a high-volume of outbound calls and...

  • Healthcare Customer Service Representative

    2 weeks ago

    Irving, Texas, United States CornerStone Staffing Full time

    {"title":"Member Services Representative","description":"Job SummaryWe are seeking a highly skilled and experienced Member Services Representative to join our team at CornerStone Staffing. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our clients and their members.Key ResponsibilitiesAnswer...

  • Customer Service Representative

    2 weeks ago

    Irving, Texas, United States Sun Technologies Full time

    **Job Title:** Customer Service Representative**Job Summary:**Sun Technologies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States Overhead Door Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order fulfillment. Responsibilities: *...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States Chick-fil-A Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking and preparing customer orders, and maintaining a clean and welcoming...

Member Service Representative

3 months ago

Irving, United States InfiCare Technologies Full time
Job DescriptionJob Description

Job Title: Member Service Representative

Locations: Irving, TX, XXXXX

Duration: X Months

MAJOR JOB RESPONSIBILITIES

Respond to inbound calls, emails, and chat messages from members regarding healthcare-related questions and concerns.

Provide accurate and timely information about insurance benefits, claims, coverage, and other related inquiries.

Assist members in navigating through the healthcare system and understanding their rights and responsibilities.

Support USFHP, HIX, Medicare Advantage, and NCHD LOB as needed.

SUMMARY

The Member Services Representative will play a crucial role in ensuring our members?X; highest level of customer satisfaction. The Member Services Representative will be responsible for providing exceptional customer service and resolving inquiries, concerns, and complaints professionally and on time. Your primary focus will be on assisting members and providers with their healthcare-related needs, including but not limited to insurance inquiries, benefit explanations, and general account information. Within the Member Services Representative team, this role provides an opportunity for growth and development to the next level as a Member Service Representative Senior within our organization.

Investigate and resolve member complaints, issues, and escalations in a prompt and satisfactory manner. Document all customer interactions and issue resolutions accurately and comprehensively in the CRM system.

Collaborate with internal departments to facilitate issue resolution and ensure a seamless customer experience.

Explain insurance plans, policies, and procedures to members, ensuring they clearly understand their benefits and coverage.

Job Type: Contract

Pay: XXXX per hour

Benefits:

  • X0X(k)

Experience level:

  • X year

Shift:

  • X hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Education:

  • High school or equivalent (Required)

Experience:

  • Health Insurance: X year (Required)
  • Inbound/Outbound calls: X years (Required)

Work Location: In person