Credit Representative

2 weeks ago


Union, United States Thibaut Inc Full time
Job DescriptionJob Description

The Credit Representative plays a vital role in managing the company's accounts receivable and ensuring timely payment collections. The

individual in this role will evaluate credit applications, communicate with customers regarding payment status, and negotiate payment terms. The

ideal candidate will have a strong background in credit analysis, collections, and customer service.

Minimum Qualification Requirements and Job Functions:

  • Investigate and reconcile accounts, ensuring accuracy and resolution of discrepancies.
  • Provide updates to customers regarding the status of pending orders.
  • Collaborate with Warehouse Operations, Sales team, and Customer Service to troubleshoot and resolve issues.
  • Conduct audits and implement necessary actions to rectify negative balances.
  • Identify accounts suitable for external collection agency involvement and make recommendations.
  • Perform basic accounting duties.
  • Field incoming calls from customers addressing account matters such as Past Due balances, Proforma Orders, and account-related problem resolution.
  • Strong verbal and written communication skills, with a proven ability to craft professional and concise emails.
  • 3-5 years in credit analysis, financial analysis required.
  • Knowledge of relevant laws and regulations governing debt collection strongly preferred.
  • Proficient in using collections software and MS Office applications.
  • Highly organized and detail oriented.
  • Ability to work in a fast-paced environment

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