Credit Representative
2 weeks ago
The Credit Representative plays a vital role in managing the company's accounts receivable and ensuring timely payment collections. The
individual in this role will evaluate credit applications, communicate with customers regarding payment status, and negotiate payment terms. The
ideal candidate will have a strong background in credit analysis, collections, and customer service.
Minimum Qualification Requirements and Job Functions:
- Investigate and reconcile accounts, ensuring accuracy and resolution of discrepancies.
- Provide updates to customers regarding the status of pending orders.
- Collaborate with Warehouse Operations, Sales team, and Customer Service to troubleshoot and resolve issues.
- Conduct audits and implement necessary actions to rectify negative balances.
- Identify accounts suitable for external collection agency involvement and make recommendations.
- Perform basic accounting duties.
- Field incoming calls from customers addressing account matters such as Past Due balances, Proforma Orders, and account-related problem resolution.
- Strong verbal and written communication skills, with a proven ability to craft professional and concise emails.
- 3-5 years in credit analysis, financial analysis required.
- Knowledge of relevant laws and regulations governing debt collection strongly preferred.
- Proficient in using collections software and MS Office applications.
- Highly organized and detail oriented.
- Ability to work in a fast-paced environment
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Call Center Representative
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Member Service Representative
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Bilingual Customer Service Representative
1 week ago
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Bilingual Customer Service Representative
1 week ago
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Customer Service Representative
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Customer Service Representative
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Senior Commercial Relationship Manager II
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All Other Positions
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Part-Time Retail Associate
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Patient Care Representative
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