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Retail Store Lead | Parts Counter

3 months ago

Billings Metropolitan Area, United States Bretz RV & Marine Full time
Job DescriptionJob Description

Job Responsibilities

  • Merchandising the parts sales floor
  • Run and help promote parts specials
  • Order inventory that will get our customers excited
  • Coordinate with suppliers
  • Inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
  • Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions
  • Implement strategies to increase sales and meet sales targets
  • Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
  • Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
  • Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
  • Other duties as assigned

Required

  • High school diploma or equivalent degree
  • Weekend availability
  • Able to quickly learn about a variety of parts
  • Personable, friendly and willing to listen
  • Ability to effectively communicate with customers as well as coworkers and management 
  • Ability to work in a fast-paced environment

Preferred

  • One to three years of experience in customer service
  • Previous sales experience
  • Familiarity with stocking and organizing inventory
  • Prior knowledge of the RV & boating industry

Schedule

  • Tuesday to Saturday 
  • Full-time

Compensation

  • $16 - 18 per hour plus commission

Benefits

  • Benefits include medical insurance
  • Dental & vision coverage options
  • 401K retirement savings plan with employer match
  • Vacation time, holiday pay
  • Employee discounts 

What you can expect from Bretz

  • Opportunity to work in a family-oriented environment where work life balance matters
  • Growth and advancement opportunities
  • Team building activities and events throughout the year
  • The opportunity to be a part of a team in a booming industry that works together to provide every customer the best experience possible

Relocation

Montana has become the spot to be. Kevin Costner and his Yellowstone and 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the northwest, now may be the time to turn a dream into reality  

About Our Dealership

 Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. Searching for a new camping trailer turned into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers. 

Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.   

Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. It's important to contribute to the communities in which we do business. 

EEOC

 Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.  

RV Manufacturers: Airstream, Coachmen, CrossRoads, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, Liberty Outdoors, Northstar, NuCamp, Redwood, Starcraft Marine, Thor, Tiffin, Vanleigh, Chaparral, Smoker Craft, Thunderjet, Mercury, Mercruiser, Volvo. 

Boat Manufacturers:  Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine. 

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