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HIR- Shop Service Technician
4 months ago
Job Summary: This position demonstrates the ability to perform basic inspections, basic diagnoses, and basic repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a member of a
team to provide basic mechanical services that satisfy customer needs and achieve departmental goals.
Entry-level position – Generally has less than two years of experience and/or demonstrated job-relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
- Performs basic troubleshooting and diagnosing of equipment malfunctions and failures
- Assists in the rebuilding, repairing, and maintaining of equipment and components
- Learns how to plan equipment and component repairs
- Learns how to complete parts orders and identify parts for return
- Maintains all equipment and work areas – keeps in good, clean, and orderly condition
- Completes all documents associated with repairs promptly
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Works overtime as required by workload and customers’ needs
- Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
- Requires regular and punctual employee attendance
- Performs other duties as assigned
Knowledge, Skills, and Abilities:
- General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
- Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
- Operation and control skills - Controlling operations of equipment or systems
- Equipment selection skills - Determining the kind of tools and equipment needed to do a job
- Ability to operate a conventional forklift
- Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
- The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
- The ability to read, write, and understand information
- The ability to listen to and understand information and ideas presented through spoken words and sentences
Additional Requirements:
- Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)
Education and Experience:
- One or more years of work-related skill, knowledge, or experience is preferred
- High school diploma or equivalent preferred
Supervisory Responsibilities:
- None
Travel:
- No travel is expected for this position
Physical Requirements:
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Frequently moves materials or equipment weighing up to 50 pounds
- Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
- Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
- Be able to maneuver safely and work underneath equipment
- Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment:
- Regularly works indoors around moving mechanical parts
- May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- Noise level may be loud at times
- Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
- Requires wearing common protective or safety equipment
- Required to perform work in cramped spaces and/or high places
