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General FOH Staff

4 months ago

Buena Park, United States Kei Concepts Full time
Job DescriptionJob DescriptionWe are looking for long term commitment, someone who wants to grow with us

Position: FOH General Staff

Location: Sup Noodle Bar

Address: 5141 Beach Blvd Unit B, Buena Park, CA 90621

Pay Range: $16 +TIPS

Experience: At least 1 year of server/runner experience.

Offering Part-time or Full-time

Benefits:

  • Paid Sick Leave (40 hrs)
  • Paid Holidays
  • Employee discount
  • Company Events
  • Discounts through Lifemart (hotels, flights, gym membership...and many more)
  • Free Uniform
  • Opportunities to advance within 6 months
  • Training programs
  • Referral program

Roles and Responsibilities:

  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Deliver food and beverages from kitchen to guests in a timely manner.
  • Perform side work at the start and end of each shift as required by service station assignments.
  • Maintain clean service areas.
  • Monitor and observe guests’ dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare the final bill, present a check to the guests, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist bussers with clearing and resetting tables.
  • Be available to fill in as needed to ensure the restaurant's smooth and efficient operation as directed by the MOD.
  • Attending all scheduled employee meetings and bringing suggestions for improvement.
  • Answer incoming calls to the restaurant and provide appropriate service.
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages.
  • Obtain service area assignment at the beginning of each shift.
  • Promptly greet guests as they are seated and bring water.
  • Remove used tableware between courses and provide tableware for the next course.
  • Clear tables after guests. Take tableware to the dish room and place silverware, dishes, glassware, etc in appropriate areas for washing.
  • Between seating, promptly clean table stops, chairs and booths. Check the floor and clean as required. Reset and arrange tabletop.
  • Respond appropriately to guest's requests.
  • Assist in receiving and packaging takeout orders.
  • Control expo station by organizing tickets and keep the area sanitized and clean.
  • Assist with any additional tasks that are asked to be performed such as but not limited to, helping with food preparation when necessary.

Job Requirements:

  • Minimum of 6 months of experience in a similar role in a fast-paced food service environment.
  • Achievement of obtaining a Food Handler Card, as provided by the company
  • Committed to collaborating effectively within a team.
  • Basic understanding of kitchen equipment and utensils.
  • Good communication skills and collaborate with team members to provide excellent customer service
  • Capable of performing well under pressure and in a fast-paced setting.
  • Skilled in teamwork and communication.
  • Able to work efficiently both independently and in a team.
  • Initiative-driven team player comfortable with taking the lead when necessary.
  • Customer service-focused mindset.
  • Proficiency in basic math and handling various forms of payment, including cash and credit cards.
  • Flexible schedule, including availability to work evenings, weekends, and holidays as needed.

Physical Demands:

  • Able to reach, bend, and stoop.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods of time.