Assistant Service Director

2 months ago


Indianapolis, United States AION Management LLC Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

Maintenance Services

• Direct and oversee all aspects of maintenance of the community

• Schedule and perform preventative maintenance, inspections, nighttime lighting audits,

and janitorial services

• Maintain accurate records for all services performed and contracts

• Walk the property daily to uphold curb appeal and monitor safety issue

• Schedule and coordinate apartment turns, including assistance with resident move out and

apartment renovations

• Follow expense guidelines, monitor operating expenses, and make recommendations for

cost saving strategies for the community

• Manage inventory and storage area, purchasing adequate maintenance materials for

service requests and apartment turns, keeping an accurate log of supplies

• Communicate and advise Business Manager on recommendations for capital

improvements and maintenance requirements for annual budget

• Coordinate all contracted services. Solicit and analyze bids, assess work once completed,

and track invoices to guarantee timely payment

• Notify Business Managers with solutions for any safety or liability concerns as well as

preventative maintenance needs

• Conduct and document weekly safety meetings including procedures, training, safety

equipment, MSDA and use of equipment.

• Perform other duties as required

Customer Service

• Complete service requests from residents and team members in a timely fashion, in

accordance with company policy

• Ensure excellent customer service with courteous and professional attitude toward all

customers and team members

• Audit key tracking system daily and weekly

• Participate in after-hours emergency requests and ensure property staff coverage 24 hours

a day, 7 days a week

#Aionhire

FLSA Status: Non-Exempt



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