Assistant Service Director
2 months ago
Essential Duties and Responsibilities:
Maintenance Services
• Direct and oversee all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections, nighttime lighting audits,
and janitorial services
• Maintain accurate records for all services performed and contracts
• Walk the property daily to uphold curb appeal and monitor safety issue
• Schedule and coordinate apartment turns, including assistance with resident move out and
apartment renovations
• Follow expense guidelines, monitor operating expenses, and make recommendations for
cost saving strategies for the community
• Manage inventory and storage area, purchasing adequate maintenance materials for
service requests and apartment turns, keeping an accurate log of supplies
• Communicate and advise Business Manager on recommendations for capital
improvements and maintenance requirements for annual budget
• Coordinate all contracted services. Solicit and analyze bids, assess work once completed,
and track invoices to guarantee timely payment
• Notify Business Managers with solutions for any safety or liability concerns as well as
preventative maintenance needs
• Conduct and document weekly safety meetings including procedures, training, safety
equipment, MSDA and use of equipment.
• Perform other duties as required
Customer Service
• Complete service requests from residents and team members in a timely fashion, in
accordance with company policy
• Ensure excellent customer service with courteous and professional attitude toward all
customers and team members
• Audit key tracking system daily and weekly
• Participate in after-hours emergency requests and ensure property staff coverage 24 hours
a day, 7 days a week
#Aionhire
FLSA Status: Non-Exempt
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