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General Manager of Retail Operations

2 months ago

Dutch Harbor, United States Three Bears Alaska Inc Full time
Job DescriptionJob Description

Company Description

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.


Role Description

The Store Manager will be responsible for overseeing the day-to-day operations of the store, including managing and supervising staff, ensuring customer satisfaction, and maintaining store standards. They will also be responsible for inventory management, sales analysis, and implementing strategies to improve store performance.

Required Skills/Abilities

  • Maintain positive customer and team interactions through effective communication and problem resolution for overall satisfaction and operational efficiency.
  • Manage Inventory and ensure product availability.
  • Merchandise new products and manage seasonal changes according to company standards.
  • Oversee receiving process and manage shrink
  • Conduct performance evaluations and recommend personnel actions.
  • Coordinate logistics with truck drivers for loading and unloading.
  • Maintain store conditions, set priorities, and supervise team members to achieve company goals.
  • Manage equipment and facility maintenance.
  • Ensure compliance with safety and security procedures and corporate policies.
  • Proficient with various equipment, including manual pallet jacks, trash compactors, cardboard baler, product marking gun, shrink wrap machine, and more.
  • Proficiency in Microsoft Excel, Word and Outlook.
  • Able to occasionally operate cash registers and standard office equipment.
  • Basic to intermediate math skills.
  • Strong physical capabilities, including bending, fine motor skills and occasionally lifting/carrying up to 100 pounds below waist, at waist/chest level and frequently lifting/carrying up to 20 pounds at waist/chest level.
  • Strong problem-solving and multitasking abilities.
  • Effective communication and leadership skills.
  • Comfort working in a climate-controlled environment with occasional exposure to extreme cold and chemicals.

Experience/Education:

  • A High School Diploma or GED is a mandatory requirement.
  • It is preferred that candidates have 5 years of retail experience.
  • Candidates who lack the full 5 years of retail experience may still be considered if they have a combination of post-secondary education and other relevant experience to substitute for the retail experience requirement.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Colonial Life Elective Benefits
  • 401(k)
  • Paid time off
  • Holiday Pay

Pay Range: Depending on Experience and Education (DOE)

Schedule:

  • Full-time
  • Available to work a flexible schedule including weekends, evenings, and holidays

Office location and travel:

  • LOCATION: In person
  • Reliably commute or planning to relocate before starting work (Required)
  • Ability to travel

Working environment
Work is performed in a store setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination and visual acuity to use keyboard and video display terminal and other office equipment. Continuously standing, walking, reaching at/below shoulders, frequently lift/carry up to 10 pounds below waist, up to 20 pounds at waist/chest and occasional lifting of up to 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.