Associate Director of Member Services

2 weeks ago


Chesterfield, United States YMCA of Greater Richmond Full time $37,000 - $39,000
Job DescriptionJob Description

The Swift Creek Family YMCA is seeking a strong team player with proven relationship-building and communication skills to serve as its Associate Director of Member Services.

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.

DUTIES

The Associate Director will serve as key front desk representative, performing all member service duties. Responsibilities include greeting members; conducting facility tours; answering phone and in-person inquiries about membership and programs; performing efficient, accurate membership sales and program registrations; following up with members and potential members; facilitating communication between membership/registration staff and Wellness; implementing association membership initiatives and procedures.

QUALIFICATIONS

A high school diploma or equivalent is required, as well as at least two years of prior customer service or related experience. A college degree is preferred. This position requires excellent attention to detail, and strong oral and written communication skills. The successful candidate must be proficient with computers and demonstrate ability to successfully use Daxko membership software program after completing training. The ability to multitask in a fast-paced environment is necessary. Candidates must be available to work flexible hours, including nights and weekends. CPR and First Aid are desired.

Compensation/Benefits

We offer an exciting, fun, inclusive, growth-oriented work environment that includes strong health benefits options, 12% employer-paid retirement upon meeting eligibility, childcare discounts, free Y membership programs, and on-going professional development opportunities.

Salary: $37-$39,000.



Job Posted by ApplicantPro


  • Chesterfield, United States The Grande at Chesterfield Full time

    Job DescriptionJob DescriptionMake a difference in the lives of others while personally thriving!Join Bridge Senior Living – a certified Great Place to Work!Now Hiring! Creative and Passionate Culinary Director to join our team of Senior Living Professionals!What you can expect as a Culinary Director:Incentivized Annual Bonus OpportunitiesTuition...


  • Chesterfield, United States VCCS - Central Office Full time

    Job SummaryWe are seeking a highly skilled Business Services Director to join our team at VCCS - Central Office. As a key member of our organization, you will be responsible for providing specialist capabilities and acting as the knowledge management hub for our assigned areas of responsibility.Key ResponsibilitiesCraft and execute a statement of work to...

  • Food Service Associate

    4 months ago


    Chesterfield, United States St Luke's Hospital of Chesterfield Missouri Full time

    Interacts with residents, obtains order for meal within correct diet order. Performs various tasks involved in the assembly, delivery and return of resident meals, trays and nourishment's. Assists in the preparation, portioning and service of food. R Food Service, Associate, Service, Retail, Healthcare, Food


  • Chesterfield, Missouri, United States AmeriServ Trust and Financial Services Co. Full time

    Job Title: Retail Sales & Service AssociateDepartment: Retail BankingOverview:This role serves as the primary Customer Ambassador for AmeriServ Trust and Financial Services Co., focusing on delivering exceptional service and support to deposit account customers. The associate will engage with clients to understand their financial needs and provide tailored...


  • Chesterfield, Missouri, United States Tutera Senior Living & Health Care Full time

    Job OverviewPosition: Nutritional Service AssociateCompany: Tutera Senior Living & Health CareAre you a dedicated Nutritional Service Associate looking for a fulfilling career opportunity? Tutera Senior Living & Health Care is on the lookout for passionate individuals to join our team. If you possess compassion and commitment, we invite you to explore this...


  • Chesterfield, Missouri, United States Mercy Full time

    About the RoleThe Medical Director of Laboratory Services will be responsible for driving clinical excellence and quality patient care in the laboratory service line. This physician leader will develop and implement strategies to achieve the institution's commitment to delivering high-quality lab services.Key ResponsibilitiesEstablish and implement clinical...


  • Chesterfield, Missouri, United States Tutera Senior Living & Health Care Full time

    Job OverviewPosition Title: Nutritional Service AssociateCompany: Tutera Senior Living & Health CareLocation: The Lumiere of Chesterfield Senior Living CommunityAre you a dedicated Nutritional Service Associate looking for a fulfilling career opportunity? Tutera Senior Living & Health Care is on the lookout for passionate individuals to enhance our dining...


  • Chesterfield, United States Reinsurance Group of America Full time

    Position Overview The Director Global Treasury manages key operational and intercompany processes and tools, leads projects and initiatives to improve department capabilities and expand access to liquidity resources, and provides Treasury support for new deal activities. This director plays a key role within the department’s risk management and...

  • Executive Director

    3 months ago


    Chesterfield, United States The Grande at Chesterfield Full time

    Job DescriptionJob DescriptionMake a difference in the lives of others while personally thriving!Join Bridge Senior Living – a certified Great Place to Work!Now Hiring! Experienced Executive Director to lead our team of Senior Living Professionals!What you can expect as an Executive Director:Incentivized Annual Bonus OpportunitiesTuition reimbursement...


  • Chesterfield, United States Raising Cane's Full time

    $15 per hour - $16.50 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the...


  • Chesterfield, Missouri, United States Friendship Village Full time

    Job SummaryWe are seeking a skilled and courteous Dining Service Associate to join our team at Friendship Village. As a key member of our food service team, you will be responsible for providing exceptional customer service to our residents and their guests.Key ResponsibilitiesTable Setting and Maintenance: Set tables and maintain work stations in a clean...


  • Chesterfield, Missouri, United States Rockefeller Financial Full time

    About Rockefeller Financial:Rockefeller Financial is a leading independent financial advisory services firm that provides strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations. With a presence in 30 markets throughout the United States and an office in London, the Firm oversees $133 billion in client...


  • Chesterfield, Missouri, United States KPH Healthcare Services, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Sales Associate to join our team at KPH Healthcare Services, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Greet and assist customers...


  • Chesterfield, United States The Grande at Chesterfield Full time

    Job DescriptionJob DescriptionMake a difference in the lives of others while personally thriving!Join Bridge Senior Living – a certified Great Place to Work!Now Hiring! Charismatic Sales Director to Join Our Leadership Team!What you can expect as a Sales Director:Competitive Bonus StructuresTuition reimbursement Top notch pay! 401(k) with company match...


  • Chesterfield, United States Gateway Region YMCA Full time

    Description Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor...


  • Chesterfield, United States EVERSANA Full time

    Job DescriptionJob DescriptionCompany DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We...

  • Clinic Director

    3 months ago


    Chesterfield, United States IV Nutrition Full time

    Job DescriptionJob DescriptionIV Nutrition, LLCPOSITION DESCRIPTIONPOSITION TITLE: Clinic Director ROLESTATUS: ExemptThis position is responsible for managing the application of intravenous vitamins for outpatient infusion and providing clinical expertise and education for clients and staff.ESSENTIAL FUNCTIONSAdminister and monitor clients’ treatment and...


  • Chesterfield, Missouri, United States Compass Group, North America Full time

    Company Overview: Compass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional dining experiences.Position Summary: We are currently seeking dedicated individuals for the role of Food Service Worker/Cashier. This position involves performing essential cashiering duties alongside general food service...

  • Client Associate

    3 days ago


    Chesterfield, Missouri, United States Rockefeller Financial Full time

    About Rockefeller Financial:Rockefeller Financial is a leading independent financial advisory services firm. Originally founded as a family office, the Firm has evolved to offer strategic advice to high-net-worth individuals and families, institutions, and corporations. The Firm oversees significant client assets and has a presence in multiple markets...


  • Chesterfield, Missouri, United States Compass Group, North America Full time

    Company OverviewCompass Group, North America is a leader in the foodservice industry, dedicated to providing exceptional dining experiences.Position SummaryWe are currently seeking dedicated individuals for the role of Food Service Worker/Cashier. This position involves a variety of responsibilities in food preparation and customer service.Key...