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General Manager

5 months ago

Nashville, United States 24 HOUR FLOOD PROS LLC Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

About us
Are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7. If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you

Duties:
- **Operational Excellence:** Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.
- **Team Leadership:** Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.
- **Customer Satisfaction:** Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.
- **Project Management:** Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.
- **Business Development:** Identify growth opportunities and implement strategies to expand the company's market presence.
- **Safety Compliance:** Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
- **Inventory Management:** Oversee inventory control and procurement to optimize resources and minimize waste.
- **Financial Oversight:** Monitor and manage budgets, financial reports, and key performance indicators (KPIs).

Qualifications:
  • Minimum of 5 years of experience in water damage mitigation or related industry.
  • Proven track record of successful leadership and operations management.
  • Strong communication and interpersonal skills.
  • Exceptional problem-solving abilities and a strategic mindset.
  • Proficiency in project management and financial analysis.
  • Familiarity with industry standards and regulations.
  • Bachelor's degree in Business Management or a related field (preferred).
At 24 Hour Flood Pros, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.