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Account Manager

2 months ago

Knightdale, United States Brian Rothert - State Farm Agent Full time $40,000 - $65,000
Job DescriptionJob DescriptionROLE DESCRIPTION:
Unexpected events happen. More than ever, people need our help to make educated choices when it comes to protecting their assets, loved ones, and income. Account managers proactively assist our existing clients with policy questions, changes, updates, and claims. They maintain and build lasting relationships with clients while reaffirming our value to them during each interaction.

You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

While there are many agencies out there, with our office we are big on having a culture with a team that
  • is energetic and positive
  • is self-motivated and disciplined to press on
  • is driven and takes pride in achieving their goals or job duties
  • makes every day count and are supportive of each other.
RESPONSIBILITIES:
The position is a customer care position, with some sales/marketing responsibilities.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
QUALIFICATIONS:
  • Prior State Farm or insurance experience preferred, but not required for the right candidate.
  • Must have Property and Casualty license, or be able to obtain
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • be computer proficient with MS Office products, Internet
  • be coachable
  • have a developed sense of professional courtesy and reliability
  • have a high level of communication skills
ADDITIONAL INFO:
  • Paid time off (holidays and personal/sick days)
  • Base plus commission/bonus
  • Traditional work hours
  • Growth potential/opportunities for advancement within my agency

All inquiries remain confidential.