General Manager

1 month ago

Chelmsford, United States Hunter Recruitment Advisors Full time
Job DescriptionJob DescriptionGeneral Manager – Chelmsford, MA (Full-Time)

We are a local Plumbing, Heating, Air Conditioning (including Drain Cleaning & Electric) company servicing the Northeastern Massachusetts and Southern New Hampshire areas and we're looking for a highly motivated General Manager to join our team. We are looking for someone who has a passion for the home services trades and serving the community and someone who is motiving and can also motivate others to achieve success. You’ll oversee several elements within the business such as hiring, operations budgets, and sales/commission’s proposals that could attract more customers.

WHO WE ARE:
We're a dynamic, family-owned business with over 45 years of expertise, on a mission to continue delivering top-notch service to our residential customers.  We need YOU to keep growing We are known for being the go-to experts for plumbing, heating, cooling, and electrical services to keep homes cozy all year long. Join us in making every home a haven of comfort and efficiency.

WHAT YOU’LL DO:
As General Manager you will work as a lead component of a dynamic and extremely passionate team, demonstrating motivational and technical competency to help train and build our technicians into providing top level customer service to the Northeastern Massachusetts and Southern New Hampshire. All this while maintaining positive working relationships to create a successful company culture, and managerial accountability in order to ensure the desired company metrics.

You will work both one-on-one and in a team environment with all field and office staff to ensure that quality service is being carried through from beginning to end with every call.  You will be a support staff, coach, and mentor for our team of young technicians, installers, and helpers, guiding them, as well as yourself to successful futures with Williams Plumbing, Heating & Air.

Responsibilities (including but not limited to):
  • Know technician skill levels.
  • Schedule and conduct training and safety meetings on a weekly/monthly schedule.
  • Schedule and conduct ride-a-longs.
  • Keep up with truck maintenance and stock on trucks (inventory control).
  • Attend Management Meetings.
  • Review technician key performance indicators and conduct meeting with technicians individually to review.
  • Follow up on technician paperwork, data entry on invoices.
  • Assist in the development of company service processes and training.
  • Work with dispatchers for scheduling calls, getting the right technicians to the right calls, customer service and follow up calls. Dispatchers Office Manager and General Manager will work together on overall technician, office staff accountability.
  • Assist with hiring process of new staff members as the company grows.
  • Work with staff not only on employee retention ideas but customer retention.

Requirements for hire:
  • Highly helpful if candidate has background in the trades/home-services industry (i.e., plumbing, HVAC, electrical, drains, etc.) working with technicians.
  • Computer literate.
  • Ability to adapt to new software and updates within the software program.
  • Ability to not only work with staff using desk top computers but the field staff and their iPads as they work throughout the day.
  • Organized, motivated, flexible with a positive, “Can-Do” attitude with exceptional follow up abilities.
  • Ability to coach others with enthusiasm and maintain positive working relationships.
  • Strong values in providing ethical and exceptional customer service
  • Proven track record in a growing company revenue through honest and reliable customer service.
  • Strong leadership and management abilities
  • Team Player, Go-Getter mindset.
  • Ability to successfully pass a background check and drug test.
  • Valid Driver’s License with a clean driving record.
  • High school diploma or GED equivalent.

Powered by JazzHR

yhx94nIenp

  • General Manager HVAC

    2 months ago

    Chelmsford, United States 2020 Search Partners Full time

    General Manager – HVAC/Plumbing Commercial ServiceCompany OverviewOur client is a leading Commercial Plumbing, HVAC, and Electrical Company, headquartered in Northeastern MA. With over 45 years of experience, they service all types of commercial facilities across the Merrimack Valley. What Makes You A Good Fit?Lead – Hire and coach Mechanical & Plumbing...

  • General Manager HVAC

    2 months ago

    Chelmsford, United States 2020 Search Partners Full time

    General Manager – HVAC/Plumbing Commercial ServiceCompany OverviewOur client is a leading Commercial Plumbing, HVAC, and Electrical Company, headquartered in Northeastern MA. With over 45 years of experience, they service all types of commercial facilities across the Merrimack Valley. What Makes You A Good Fit?Lead – Hire and coach Mechanical & Plumbing...

  • General Manager

    2 days ago

    Chelmsford, United States Hunter Recruitment Advisors Full time

    General Manager – Chelmsford, MA (Full-Time)We are a local Plumbing, Heating, Air Conditioning (including Drain Cleaning & Electric) company servicing the Northeastern Massachusetts and Southern New Hampshire areas and we're looking for a highly motivated General Manager to join our team. We are looking for someone who has a passion for the home services...

  • General Manager

    1 day ago

    Chelmsford, United States Hunter Recruitment Advisors Full time

    General Manager – Chelmsford, MA (Full-Time)We are a local Plumbing, Heating, Air Conditioning (including Drain Cleaning & Electric) company servicing the Northeastern Massachusetts and Southern New Hampshire areas and we're looking for a highly motivated General Manager to join our team. We are looking for someone who has a passion for the home services...

  • Licensed Practical Nurse

    7 days ago

    Chelmsford, Massachusetts, United States Lowell General Hospital Full time

    About Us: At Lowell General Hospital, we are dedicated to saving lives, nurturing careers, and transforming healthcare.Position Overview: We are seeking a Licensed Practical Nurse (LPN) to provide both professional and nonprofessional nursing care services in alignment with physician directives. This role is essential in ensuring safe and effective therapy...

  • Medical Assistant

    1 month ago

    Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • Medical Assistant, Certified

    2 weeks ago

    Chelmsford, United States Lowell General Hospital Full time

    Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an...

  • Medical Assistant, Certified

    3 weeks ago

    Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • Medical Assistant, Certified

    2 weeks ago

    Chelmsford, United States Lowell General Hospital Full time

    Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an...

  • Sales Associate

    2 months ago

    Chelmsford, United States TGS Global Full time

    DescriptionReports to: General ManagerPosition Overview: Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient's specific illness and medical condition.Major Areas of...

  • Dispensary Technician

    1 month ago

    Chelmsford, United States TGS Global Full time

    DescriptionReports to: General Manager Position Overview: The Dispensary Technician works closely with Pharmacists to provide exceptional patient care to our patients. The Dispensary Technician is responsible for consulting with qualified patients and caregivers and under the supervision of a pharmacist, administering approved medical marijuana products. The...

  • LPN - Primary Care Nurse

    3 days ago

    North Chelmsford, United States Lowell General Hospital Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at Lowell General Hospital. As a Primary Care Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare team.Key ResponsibilitiesImplement medical and nursing plans of care, nursing interventions, medication...

  • LPN - Village Primary Care, North Chelmsford

    2 weeks ago

    North Chelmsford, United States Lowell General Hospital Full time

    Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following duties: Functions as part of the health care team in providing safe and effective...

  • LPN - Village Primary Care, North Chelmsford

    1 month ago

    North Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • LPN - OBGYN Chelmsford

    1 month ago

    North Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • LPN - OBGYN Chelmsford

    2 weeks ago

    North Chelmsford, United States Lowell General Hospital Full time

    Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following duties: Functions as part of the health care team in providing safe and effective...

  • LPN - Village Primary Care, North Chelmsford

    3 months ago

    North Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • LPN - Village Primary Care, North Chelmsford

    4 weeks ago

    North Chelmsford, United States Lowell General Hospital Full time

    We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on...

  • LPN - Village Primary Care, North Chelmsford

    3 days ago

    North Chelmsford, United States Lowell General Hospital Full time

    Job DescriptionOffering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following duties: Functions as part of the health care team in providing safe and...

  • LPN - Village Primary Care, North Chelmsford

    1 week ago

    North Chelmsford, United States Lowell General Hospital Full time

    Offering competitive sign-on bonuses. Apply today to learn more!Job Profile Summary ​This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders.  In addition, this role focuses on performing the following duties: Functions as part of the health care team in providing safe and effective...