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Care Coordinator

1 month ago

Lake Oswego, United States Nuvia MSO LLC Full time
Job DescriptionJob Description

Pay: $20-$23/hour DOE

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, team-oriented environment? If so, Nuvia Dental Implant Center has an exciting opportunity for you We are seeking an outgoing and dedicated Care Coordinator (Office Administrator) to join our expanding team in our beautiful Portland, OR office. At Nuvia, we specialize in dental implants and full mouth restorations, transforming our patients' lives one smile at a time. Our top priority is delivering an exceptional patient experience, and we need someone like you to help us achieve that goal.

Why Join Nuvia Dental Implant Center?

At Nuvia, we value our team members as much as we value our patients. We believe that if our team is well taken care of, they will, in turn, take excellent care of our patients. That's why we offer a comprehensive benefits package that includes:

  • Competitive pay with ample room for growth
  • Bonus Structure
  • Medical, Dental, Vision, Life, and Long/Short Term Disability Insurances
  • Paid Training, Paid Time Off, and Paid Holidays
  • Paid Parental/Bereavement Leave
  • 401k match
  • Employee Assistance Programs

Your Role and Responsibilities:

As a Care Coordinator, you will play a crucial role in cultivating an outstanding patient experience. Your responsibilities will include:

  • Managing appointment flow and patient scheduling
  • Overseeing account management and billing processes
  • Collecting and processing payments
  • Providing general administrative support for the center
  • Connecting with each patient to show compassion and understanding
  • Ensuring smooth communication with patients and managing their expectations

What We’re Looking For:

To thrive in this role, you should possess the following qualities and skills:

  • Reliability and a problem-solving mindset
  • Excellent communication skills
  • Ability to remain organized and calm while juggling multiple tasks
  • High level of maturity and emotional intelligence
  • A proactive approach with a focus on providing solutions for patients
  • Background in Medical/Dental is helpful but not required; we will train the right candidate
  • Current BLS certification

A Day in the Life:

Imagine starting your day by opening the center and setting up patients and the team for success. You will be responsible for communicating effectively with patients, reminding them of appointments, scheduling follow-ups, answering phone calls, and organizing the office. Your day will also include gathering reviews from patients and ensuring they feel valued and heard.

The biggest challenge in this position is managing multiple patients and projects simultaneously. Staying organized and maintaining a calm demeanor is crucial for success. Your ultimate goal is to ensure a seamless experience for every patient and to support your team in achieving this.

Our Culture:

At Nuvia, we are obsessed with our patients' stories and committed to providing an incredible service. Our team members are as diverse as the patients we serve, and we pride ourselves on building special connections with them throughout their journey. We foster a culture of excellence, collaboration, and innovation. We are always eager to find new solutions and develop new processes to enhance our service.

If you are excited about the opportunity to make a meaningful impact and be part of a team that changes lives every day, apply today We look forward to meeting you and welcoming you to the Nuvia family.

Apply Now