Business Process Improvement Analyst

2 months ago

Alexandria, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time
Job DescriptionJob Description

At State Department Federal Credit Union (SDFCU), our members are our number one priority. We strive to satisfy their financial needs by offering a variety of products and services at reasonable rates and delivering exceptional experiences while building lasting relationships.

We are looking for talented people who exhibit passion for helping others and a desire to be a collaborative team member. We are a diverse and inclusive organization that values and respects our team members.

The Business Process Improvement Analyst is responsible for gathering, analyzing, and documenting business processes associated with various departmental activities with the goal to optimize performance and/or enhancing member experience. All projects undertaken by this position are intended to increase efficiency and to meet strategic goals and objectives. This position provides specialized business and/or systems analysis for assigned projects or initiatives; acts as direct support for projects and project team activities.

REQUIRED SKILLS AND COMPETENCIES:

· Bachelor’s degree in related field.

· Minimum of 5 years’ experience in Lean, Six Sigma or similar process improvement methodology.

· Minimum of 3 years’ experience managing/leading teams on various projects/process improvement initiatives.

· Ability to work independently, and make decisions as needed, for purposes of creating efficiencies and cost savings to
the organization.

· Good communication and time management skills.

· Ability to read and interpret complex technical publications and documentation.

· Ability to multi-task and work on several projects simultaneously to include managing project budgets and managing to
organizational financial results.

· Knowledge of data flow, interactions of systems and capabilities and limitations of systems software.

· Ability to work effectively with staff, vendors and within cross-functional teams.

· Ability to function in a fast-paced environment.

· Certifications in .NET development, SQL Server or other programming environments a plus.

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