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We are looking for a customer-focused Host/Hostess to join our team You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities:
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
- Operate cash registers to accept payments for food and beverages.
- Answer the phone.
- Take to-go orders when necessary.
- Keep the host stand neat, tidy, and presentable for guests.
- Previous restaurant hosting or serving experience preferred.
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
- Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone.
- Must be able to carry trays or supplies (10-30 lbs.)
