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Program and Community Coordinator
4 months ago
General Description:
The Program and Community Engagement Coordinator is an integral part of the team working to increase Early Childhood Experiences through Family, Friend and Neighbor Caregiver Training, assistance in day-to-day operations of the FFN Caregiver Training and ensuring the implementation of the funder Standards of Practice and Contracts. Under the direct supervision of the Program Supervisor, the Program and Community Engagement Coordinator will provide administrative support to the FFN Caregiver Training staff and work with the LSS-SW Director of Volunteer Engagement to increase volunteer opportunities and engagement, and in-kind donations within the FFN Caregiver program. Administrative duties may include but are not limited to general administrative support, creation of outreach materials and office materials, and onboarding and on-going data entry assistance for FFN Caregiver Staff.
Essential Duties & Responsibilities
WEIGHT
DESCRIPTION
40
Volunteer Coordination: Coordinate operational and administrative activities for children and Family Services volunteer engagement program. Duties may include but are not limited to: Identifying volunteer services opportunities, recruiting and training volunteers, recognizing volunteer contributions, equipping for new assignments, soliciting volunteer feedback, maintaining volunteer records and producing communication materials.
1. Develop and conduct training regarding the duties and responsibilities of FFN Caregiver Training for volunteers and faith and community groups.
2. Collaborate with Fund Development team for current and new congregation, civic and community groups in regard to engagement, visits, presentations, ongoing communication, advocacy and thank you strategies.
3. Collaborate with Children and Family services team to identify and create a plan to collect and distribute in kind donations to meet the funded needs of caregivers enrolled in the FFN Caregiver Training Program.
4. Work in partnership with Fund Development and Children and Family services to strengthen and support a philanthropic culture within and beyond LSS-SW. Coordinate with Fund Development Team and support the consistency of an agency volunteer strategy, communication of stories, advocacy efforts, events and all other engagements in support of building agency support.
20
Program Coordination: Coordinate operational and administrative activities for children and FFN Caregiver Training. Duties may include but are not limited to: Developing, editing and printing outreach, parenting and training materials for FFN Caregiver Training Program. Inventorying and coordinating resource and materials for trainings and events. Provide support to FFN Caregiver Training staff to meet internal and external monthly and contractual deadlines. Coordinate In-kind needs and donations between FFN Caregiver Staff and Fund Development.
25
Community Engagement: Identify possible Community Partners and coordinate the execution of Mous and Community Partner Agreements with host sites. Lead the development and implementation of the Community Engagement and Outreach Plan. Host tables at Community events.
5
Maintain a working knowledge of Family Resource Centers and Prevention Services.
5
Maintain an established work schedule, including a high level of self-direction and responsibility. May include weekend and evening events.
2.5
Follow internal protocol immediately with regard to safety, health, professional attire, professional credentials, and the environment of the member and employee workspace and workplace equipment.
2.5
Other duties as assigned.
Supervisory Responsibilities: Manages and supervises volunteers, interns and staff as may be necessary to accomplish program objectives. Responsible for the overall supervision and management, coordination, and evaluation of volunteer staff. Carries out supervisory responsibilities in accordance with organization's policies and procedures and under the direction of the Regional Director. Responsibilities include advertising for, interviewing, hiring and training staff, planning, assigning and directing work; appraising performance, addressing complaints, and resolving problems to the best of their ability.
Qualification Requirements:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience, Ability
- Associate of Arts in Early Childhood, Social Services or closely related field preferred. One year in family support, social services or early childhood and/ or training; or equivalent combination of education and experience may substitute for an associate degree.
- Experience and comfort working with young children birth to 5
- Knowledge of human service systems and resources.
- Experience and ability to use computer hardware and Microsoft Office software
- Current CPR, First Aid certification, Current Level 1Fingerprint Card
- Clear a criminal background and motor vehicle screening; must have a clear driving record for at least 39 months.
- Reliable transportation
- Clear the Department of Economic Security, Central Registry Background Check.
- Good time management ability and ability to work independently.
- Obtain training as required by funder within 180 days of hire.
Ongoing Professional Development
- Create and implement an annual Professional Development Plan related to professional growth in this position.
- Complete and Maintain Certification in Standards of Quality for Family Support and Strengthening
- Participate in ongoing Professional Development Training per fiscal year related to this position.
Obtain and maintain Service Coordination Curriculum Certification/ Accreditation relevant to position.
Knowledge, Skills, and Abilities:
- Ability to work with diverse communities, faith leaders and congregations.
- Strong verbal and written communication skills including the ability to articulate commitment to and passion for the Lutheran Social Services mission
- Proficient computer skills and knowledge of Outlook and Microsoft Office Programs (i.e. Word, Excel, PowerPoint).
- Ability to relate well with individuals of varied lifestyles, backgrounds and ethnicities.
- Experience in cultural diversity.
- Ability to participate as a member of a team, including collaboration, cross-training, and mutual assistance.
- Ability to work independently with high initiative.
- Team player who takes initiative, demonstrated networker, and ability to work with diverse populations cross culturally, cross faith traditions and cross programs.
- Demonstrated conflict resolution and problem solving skills, unflappable in the midst of pressure.
- Project management skills that include organizing, documentation, multi-tasking, prioritizing and meeting deadlines.
- Understanding and appreciation for a philanthropic culture and faith-based non profit agencies.
- Flexibility to work evenings or weekends.
Language Skills:
Ability to communicate clearly. Ability to listen and perceive need. Ability to work with people form diverse backgrounds non-judgmentally. Ability to effectively present and represent LSS-SW and the program's needs to religious and community groups as well as others in the social services community.
Mathematical Skills
Strong ability to calculate figures, and prepare and analyze budgets.
Reasoning Ability:
Ability to define problems, collect data, evaluate information, draw conclusions, and take appropriate action based on this information. Ability and confidence to make decisions and to solicit guidance from Regional Director.
Physical Demands/Work Environment
The physical demands and work environment characteristics here are representative of those that are needed by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to sit or stand for long periods.
- The employee frequently is required to use hands to hold objects and operate office equipment.
- The employee is required to be able to listen and communicate effectively.
- The employee may be required to lift and/or move +25 lbs.
- The noise level in the work environment varies with the activity level of the facility.
- The employee must be able to orientate and navigate well within the Program's geographic boundaries.
All positions at Lutheran Social Services of the Southwest require a background check.
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