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Verizon Customer Service Associate

1 month ago

Fairfax, United States RMI Full time
Job DescriptionJob Description

Do You Need A Change…...NOW? 

 

Do You Need A REAL Opportunity To Take Your Career To The NEXT LEVEL?

 

YOU ARE IN LUCK We offer BOTH and with IMMEDIATE start dates available 

 

We know there's no such thing as a "perfect" entry-level Customer Service Associate. We're all a work in progress and are growing new skills and capabilities all the time. We welcome those who are passionate and willing to learn and evolve. If this looks like the ideal position to do work that inspires you, we hope you apply for our entry-level Customer Service Associate position TODAY

 

We offer guaranteed training and a set schedule. All entry-level Customer Service Associate positions are full-time and PERMANENT 

 

Benefits of choosing a career as an entry-level Customer Service Associate with us:

  • An opportunity to take your career to new heights
  • Individualized training and development from entry-level on
  • Volunteer activities and an opportunity to give back to your local community
  • Undeniably AWESOME customer service, sales, AND management team
  • Travel opportunities in and out of the country
  • No cubicles, not a 9-5 desk job, no cold calling, and absolutely no micromanaging
 

Responsibilities as an entry-level Customer Service Associate: 

  • Have a ROCK-SOLID relationship not only with your fellow team members but with customers directly
  • Prove customers with the BEST in-person experience imaginable 
  • Manage customer inquiries and complaints like a CHAMP
  • Provide information about products, services, and sales WITH EASE
  • Troubleshoot and resolve ANY issues or consumer concerns with CONFIDENCE
  • Give empathetic and POSITIVE support to customers, with accuracy and SPEED
 

This is an excellent opportunity for someone needing more work experience, changing fields, or someone who loves working with people.

 

Requirements of an entry-level Customer Service Associate: 

  • Ambitious, a winner, and a goal achiever
  • Ability to provide courteous support while following company rules and guidelines
  • Possess a keen sense of urgency
  • Proactive, detail-oriented, and solution-oriented
  • Strong work ethic, punctuality, and attendance
  • Some background as an entry-level Customer Service Associate, Call Center Representative, Sales or related field

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