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Customer Service Branch Associate- Automotive Finishes
1 month ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed. The individual selected for this role will be expected to work at Automotive Branch #9119 located at 8400 Hilltop Road, Suite A, Fairfax, VA 22031 Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) Load and unload products from deliveries Operate and maintain warehouse vehicles and equipment Assist in planning delivery schedule to optimize unit efficiency Assist customers in person and over the phone by determining needs and presenting appropriate products and services Process sales transactions accurately and consistent with policies and procedures Deliver products to the customer in a safe and timely manner Communicate and cooperate with supervisors and coworkers Keep a clean and safe working environment and optimize space utilization Follow quality service standards and comply with procedures, rules and regulations Ensure that the stockroom is organized Comply with inventory control procedures and assist with bi-annual inventory review Minimum Requirements Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, with or without reasonable accommodation Must have at least one (1) year of work experience in customer service, retail, or sales Preferred Qualifications Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch Have at least two (2) years of work experience in customer service, retail, or sales Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.) Have at least a High School diploma or GED #J-18808-Ljbffr
