Customer Service Representative
2 weeks ago
Job Summary: The Customer Service Representative will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service.
Salary range:
$18.00 - $28.00 per hour
Key Responsibilities
- Answer and direct customer inquiries via phone, email, and chat.
- Assist in processing orders and returns.
- Maintain accurate records of customer interactions.
- Provide support to senior customer service representatives.
- Help resolve customer issues and escalate when necessary.
Skills, Knowledge and Expertise
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
- Customer-focused attitude.
Benefits
- Health, dental, and vision insurance.
- Paid time off (vacation, sick leave, and holidays).
- 401(k) retirement plan with company match.
- Professional development opportunities.
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