Customer Care Representative
4 weeks ago
Overview
Now Hiring Customer Care RepresentativeLocation: Palm Harbor, FL
Schedule: Full Time
Job Summary: As a Customer Care Representative, you'll handle all incoming client calls, making a great first impression is key to success. Your primary responsibility is to schedule clients for service needs, ensuring 100% customer satisfaction.
What You’ll Do:
- Answer incoming calls promptly and courteously
- Schedule customers with a focus on customer satisfaction
- Maintain excellent communication with clients and staff
- Make outbound calls and schedule appointments as required
- Analyze calls quickly and efficiently
- Demonstrate great listening skills and work well in a team
- Multitask effectively while paying attention to detail
- Maintain a professional image and appearance
- Must type 50+ words per minute
- Medical, Dental, Vision Benefits
- 401(k) matching
- Accrued PTO Plan
- Career advancement opportunities in an expanding company
- Monthly performance bonuses
- High school diploma or equivalent required
- Previous call center experience preferred
- Results-driven with strong time management skills
- Excellent verbal and written communication skills
- Proficient in basic computer skills and internet applications
- Flexible schedule, including some weekends
- Able to pass a drug test and background check
- Bilingual is a plus
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