Customer Care Representative

4 weeks ago


Palm Harbor, United States Sunrise Irrigation Full time
Job DescriptionJob Description

Overview

Now Hiring Customer Care Representative
Location: Palm Harbor, FL
Schedule: Full Time

Job Summary: As a Customer Care Representative, you'll handle all incoming client calls, making a great first impression is key to success. Your primary responsibility is to schedule clients for service needs, ensuring 100% customer satisfaction.

What You’ll Do:
  • Answer incoming calls promptly and courteously
  • Schedule customers with a focus on customer satisfaction
  • Maintain excellent communication with clients and staff
  • Make outbound calls and schedule appointments as required
  • Analyze calls quickly and efficiently
  • Demonstrate great listening skills and work well in a team
  • Multitask effectively while paying attention to detail
  • Maintain a professional image and appearance
  • Must type 50+ words per minute
What's in it for You:
  • Medical, Dental, Vision Benefits
  • 401(k) matching
  • Accrued PTO Plan
  • Career advancement opportunities in an expanding company
  • Monthly performance bonuses
What You’ll Need:
  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Results-driven with strong time management skills
  • Excellent verbal and written communication skills
  • Proficient in basic computer skills and internet applications
  • Flexible schedule, including some weekends
  • Able to pass a drug test and background check
  • Bilingual is a plus


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