Service Shop Foreman

2 weeks ago

Smithfield, United States Hunter Truck Full time
Job DescriptionJob Description

Hunter Truck is hiring We are currently looking for a Service Shop Foreman to join our energetic and committed team members at our Uniontown, PA location.

A family-owned authorized dealer of Peterbilt trucks, Hunter Truck has provided generations of trucking solutions and an unparalleled commitment to personalized service, parts, and sales. A name that’s been synonymous with reliability since 1938, we have a long-standing relationship with premium-quality truck producer, Peterbilt Motors, and operate locations across Pennsylvania, New York, New Jersey, and West Virginia.

Our Mission is to build long term relationships by providing excellent products and service that reflect value, integrity, and teamwork.

SUMMARY:

The primary function of the Service Shop Foreman is to ensure that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.

EMPLOYMENT INFORMATION:

  • Schedule: Full-time, Monday to Friday 3:00pm - 11:30pm
  • Location: 9100 Hunters Way, Smithfield, PA 15478

HUNTER TRUCK OFFERS:

  • Benefits in medical, dental, vision, life and disability insurance & more
  • 401(k) Retirement Investments
  • Service Incentive Plans
  • Referral Bonus
  • Paid Training
  • Boot stipend

EDUCATION and/or EXPERIENCE

  • 5+ years of related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid driver’s license and driving record that meets company insurability standards.
  • Commercial Driver’s License preferred; must meet company insurability standards
  • State Vehicle Inspector Certification preferred

SUPERVISORY RESPONSIBILITIES

Responsible for the overall direction, coordination, and evaluation of this unit; Also directly supervise 8-12 non-supervisory employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Greet customers in a professional and courteous manner to promote goodwill and confidence.
  • Listens to customer’s description of vehicle problem to determine possible solutions and work procedures.
  • Insures a clear understanding of the customer’s financial responsibility to the repair order and what part of the total repair he will be expected to cover.
  • Delegates and distributes work to an applicable qualified technician.
  • Provide complete understanding of work to be done on the customers vehicle and the time needed to perform the work.
  • Monitors all jobs in progress to assure quality standards are maintained.
  • Provide technical support for technicians when necessary.
  • Maintains shop tools and equipment inventory.
  • Work with the Service Manager on obtaining repairs and/or replacement of worn out tools and equipment.
  • Ensures shop supplies are adequately supplied.
  • Supervise the housekeeping of the customer’s truck, the shop, the truck lot, and the locker room.
  • Reviews and analyzes, with the Service Manager, technicians’ and production efficiency records.
  • Schedule future appointments, when applicable, to insure the technician is not overtaxed.
  • Provide sufficient written information for the night shift foreman to accomplish the work requested without bothering customer to repeat information.
  • Demonstrates to customers, when applicable, parts associated to the repair to substantiate why the work was needed.
  • Documents all required information for successful completion of a warranty claim.
  • Ensure that all repairs are assigned to technicians in an equal and fair manner.
  • Reports all out-of-stock parts and/or shortages associated to shift repairs to the Service Manager.
  • Maintain high-quality service repairs and minimal comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality.
  • Reviews all repairs performed, and is prepared to discuss with the customer, in detail, the work done.
  • Accounts for all documents; ensures that none are missing and all are processed correctly.
  • Assigns warranty operations to the appropriate qualified technician insuring Flat Rate hours are known prior to beginning the job.
  • Documents all repairs using the Complaint, Cause, and Correction style of documentation and insures all other information is included (i.e. pictures, sublet invoices, component serial numbers, etc.).
  • Provide documented proof that the repair is warrantable by using all available tools needed to obtain the information (i.e. WebCat, Sir, Cat PowerNet, etc.).
  • Manage department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
  • Monitor technicians' daily productivity reports and corresponding payroll records

  • Foreman Electrician

    3 months ago

    Smithfield, United States Advance Electrical Corp. Full time

    Advance Electrical is a mid-sized electrical construction firm providing commercial electrical contracting services for more than 40 years. We deliver quality award winning workmanship with unrivaled customer service and value. Our people and our core values are key to our company’s success. We are looking to add a highly skilled foreman electrician to our...

  • Customer Service Representative

    5 days ago

    North Smithfield, Rhode Island, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Store Support Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support in our stores.Key Responsibilities:Provide exceptional customer service and support to...

  • Meat Department Clerk

    6 days ago

    Smithfield, Rhode Island, United States Stop & Shop Full time

    About the Role:We are seeking a skilled Meat Department Clerk to join our team at Stop & Shop. As a Meat Department Clerk, you will play a critical role in ensuring our customers receive the highest quality meat products.Key Responsibilities:Select and prepare meat products for customersStock and maintain display casesAssist meat cutters with weighing,...

  • Nighttime Store Operations Clerk

    2 weeks ago

    Smithfield, Rhode Island, United States Stop & Shop Full time

    Position Overview:At Stop & Shop, we prioritize fostering an inclusive environment where the unique backgrounds and experiences of our team members are valued, ensuring that everyone feels welcomed and empowered.Our team collaborates to eliminate obstacles, prioritize customer satisfaction, and demonstrate our commitment to our customers, communities, and...

  • PT Night Crew Clerk

    4 weeks ago

    Smithfield, United States Stop & Shop Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 304200_external_USA-RI-North-Smithfield Address: USA-RI-North Smithfield-595 Smithfield Rd Store Code: SS - Store Admin (2501975) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all...

  • PT Clerk

    2 months ago

    Smithfield, United States Stop & Shop Full time

    Address: USA-RI-North Smithfield-595 Smithfield Rd Store Code: SS - Store Admin (2502543) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and...

  • PT Night Crew Clerk

    2 months ago

    Smithfield, United States Stop & Shop Full time

    Address: USA-RI-North Smithfield-595 Smithfield Rd Store Code: SS - Store Admin (2501975) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and...

  • PT Clerk

    4 weeks ago

    Smithfield, United States Stop & Shop Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 304225_external_USA-RI-North-Smithfield Address: USA-RI-North Smithfield-595 Smithfield Rd Store Code: SS - Store Admin (2502543) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all...

  • Night Crew Operations Coordinator

    4 days ago

    North Smithfield, Rhode Island, United States Stop & Shop Full time

    Job Summary:We are seeking a skilled Night Crew Operations Coordinator to join our team at Stop & Shop. As a key member of our retail operations team, you will play a critical role in ensuring the smooth operation of our stores during nighttime hours.Key Responsibilities:Stock shelves and build and replenish displays to maintain a visually appealing store...

  • Food Service Associate

    4 days ago

    Smithfield, Rhode Island, United States Compass Group USA Inc Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Chartwells K12. As a Food Service Worker, you will be responsible for preparing, presenting, and serving food to our customers.Key ResponsibilitiesFood Preparation: Performs prep work such as washing, peeling, cutting, and seeding fruits and vegetables.Food Service: Weighs and...

  • FT Customer Service Leader

    2 months ago

    Smithfield, United States Food Lion Full time

    Address: USA-VA-Smithfield-1941 S Church Street Store Code: Store 00849 FRONT END (7215917) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • FT Customer Service Leader

    2 weeks ago

    Smithfield, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 387840_external_USA-VA-Smithfield Address: USA-VA-Smithfield-1941 S Church Street Store Code: Store 00849 FRONT END (7215917) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • HVAC Service Technician

    3 months ago

    Smithfield, United States Carjon Air Conditioning and Heating, Inc. Full time

    Job DescriptionJob DescriptionService Tech - HVACCARJON Air Conditioning & Heating is looking for a self-motivated, goal-oriented individual who is passionate about providing excellent customer service and technical experience as a Service Tech - HVAC to be the driving force for our service division. Come see what it feels like to be a valuable, integral...

  • Service Technician Mechanic

    3 months ago

    Smithfield, United States Quality Equipment, LLC Full time

    Job DescriptionJob DescriptionWe are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our...

  • Millwork Project Lead

    1 week ago

    Smithfield, Ohio, United States Orion RED Full time

    About Orion RED Orion RED is a full-service design, engineering, manufacturing, and program management company. For over a quarter of a century, Orion has dedicated itself to creating custom retail fixtures, displays, exhibits, and experiential environments. We have the resources and capabilities to provide the support needed, from project conception to...

  • Millwork Project Manager

    3 months ago

    Smithfield, United States Orion RED Full time

    The Position:We’re looking for a Millwork Project Manager with installation, shop floor, engineering, fabrication, or purchasing experience to aid in the overall management and completion of projects from start to finish with other team members.Responsibilities include:Working on 5-10 projects at various stages. Conducting site visits for precise field...

  • Detailer

    3 months ago

    Smithfield, United States Carstar Full time

    At CARSTAR you will prepare vehicles for the repair process. This may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, as well as vacuuming, steaming, and deodorizing interiors. You will also keep records related to gas levels and the condition of the vehicle.Benefits:Health InsuranceVision InsurancePTOPaid...

  • PT Sales Associate Cashier

    4 weeks ago

    Smithfield, United States Food Lion Full time

    Address: USA-VA-Smithfield-1941 S Church Street Store Code: Store 00849 FRONT END (7215917) Company Overview Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY...

  • PT Sales Associate Cashier

    1 week ago

    Smithfield, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 395854_external_USA-VA-Smithfield Address: USA-VA-Smithfield-1941 S Church Street Store Code: Store 00849 FRONT END (7215917) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Sales Associate Cashier

    3 weeks ago

    Smithfield, United States Food Lion Full time

    Address: USA-NC-Smithfield-901 S. Brightleaf Blvd Store Code: Store 01619 Front End (7227637) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide...