Customer Service Representative at MIRC LLC

2 weeks ago


Franklin, United States MIRC LLC Full time
Job DescriptionJob Description

Job Overview:

Our growing online musical instrument sales division is seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers.

Duties:

- Handle incoming customer inquiries via phone, email, and chat

- Assist customers with product information and purchasing decisions

- Process orders, returns, and exchanges

- Resolve customer complaints in a professional manner

- Perform data entry tasks accurately and efficiently

Skills:

- Having strong verbal and written communication skills are essential for effectively interacting with customers.

- Resolving customer issues, answering questions, and finding solutions for customer needs.

- Knowlege of musical instruments, primarily guitars/basses.

- Strong customer service orientation with the ability to analyze customer needs

- Strong data entry skills with high accuracy levels

Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you possess these skills and are looking to excel in a dynamic customer service role, we encourage you to apply.

Job Type: Full-time

Benefits:

  • Health insurance
  • Employee discount
  • Dental insurance
  • Employee Discount
  • 401(k) Match
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends on your experience.

About MIRC LLC: MIRC LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.


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