Technical Support Specialist
2 months ago
Job Description:
Responsibilities:
· Processes customer requests, provides order status, and responds to inquiries in a timely manner.
· Cellular order process and tracking
· Attention to detail.
· Excel reporting capabilities including Data analysis and summary of data being tracked.
· Manage stockroom inventory and maintains re-order thresholds for IT products.
· Provides reports regarding PC inventory, installation, and end-of-life activities.
· Resolves order and inventory issues as they arise.
· Other duties as assigned by the Enterprise Workstation Services Manager or PC Install and Support Services Team Lead.
· Configures, delivers, and installs PCs, peripherals, and corporate standard software.
· Oversees the building and maintenance of corporate computer images for laptops and desktops.
· Organizes and oversees the return of leased computer equipment and prepares out-of-date equipment for donation or disposal.
· Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals.
· Maintains inventory of computers and components.
· Serves as backup to PC support specialists, providing end-user support under their guidance and direction.
· Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices.
· Documents technical issues and their resolution, in accordance with corporate standards.
Education/ Experience:
· Associate’s degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus.
· One (1) or more years’ experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.
Skills/Certifications:
- Excellent interpersonal communication, customer service, problem solving, and time-management skills. Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting.
-
Technical Support Specialist
2 weeks ago
Chattanooga, United States APT Ltd Full timeWe are seeking a Tier 1 Technical Support Specialist to provide prompt and effective technical assistance for our client. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. You will be responsible for resolving technical issues, providing product support, and ensuring...
-
Technical Support Specialist
2 weeks ago
Chattanooga, United States Apt Full timeWe are seeking a Tier 1 Technical Support Specialist to provide prompt and effective technical assistance for our client. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. You will be responsible for resolving technical issues, providing product support, and ensuring...
-
Technical Support Specialist
16 hours ago
Chattanooga, United States Net2Source Inc. Full timeJob Description:Responsibilities:· Processes customer requests, provides order status, and responds to inquiries in a timely manner.· Cellular order process and tracking· Attention to detail.· Excel reporting capabilities including Data analysis and summary of data being tracked.· Manage stockroom inventory and maintains re-order thresholds for IT...
-
IT Support
3 weeks ago
Chattanooga, United States Global Channel Management Full timeIT Support needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. IT Support requires: • Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus....
-
IT Support
2 days ago
Chattanooga, United States Global Channel Management Full timeIT Support needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. IT Support requires: • Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus....
-
Field Support Specialist l
1 week ago
Chattanooga, United States Maxim Health Systems Full time**Field Support Specialist l** * Chattanooga, TN, 37421 * Operations, FieldOffice * Full Time **** **Position Description:** The Field Support Specialist I, in collaboration with the Field Support Specialist II, is responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through...
-
Field Support Specialist l
1 day ago
Chattanooga, United States Maxim Health Systems Full time**Field Support Specialist l** * Chattanooga, TN, 37421 * Operations, FieldOffice * Full Time **** **Position Description:** The Field Support Specialist I, in collaboration with the Field Support Specialist II, is responsible for providing the highest level of professionalism and customer service to team members, caregivers and other customers through...
-
Contractor Support Specialist
1 week ago
Chattanooga, United States HomeServe USA Full time** Contractor Support Specialist** **Job Category****:** Operations **Requisition Number****:** CONTR03912 Showing 1 location **Job Details** **Description** HomeServe, a 2020 certified Great Place to Work, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the first place people turn to for home...
-
Contractor Support Specialist
12 hours ago
Chattanooga, United States HomeServe USA Full time** Contractor Support Specialist** **Job Category****:** Operations **Requisition Number****:** CONTR03912 Showing 1 location **Job Details** **Description** HomeServe, a 2020 certified Great Place to Work, provides emergency repair plans which are like roadside assistance for your home. Our vision is to become the first place people turn to for home...
-
Chattanooga, United States SWJ TECHNOLOGY, LLC Full timeJob DescriptionJob DescriptionPURPOSE:The Planning Support Specialist shall provide technical and administrative support for the Body Shop Planning organization during equipment integration, installation, commissioning, optimization, and production ramp-up for current and future body shop projects. RESPONSIBILITIES:Update, manage, and coordinate scheduling...
-
Chattanooga, United States SWJ TECHNOLOGY, LLC Full timeJob DescriptionJob DescriptionPURPOSE:The Planning Support Specialist shall provide technical and administrative support for the Body Shop Planning organization during equipment integration, installation, commissioning, optimization, and production ramp-up for current and future body shop projects. RESPONSIBILITIES:Update, manage, and coordinate scheduling...
-
Integration Specialist
12 hours ago
Chattanooga, United States Volkswagen Group of America Full timeThe Integration Specialist is responsible to coordinate the integration office (i. Office) activities for a connected infotainment platform. This person will be coordinating with module responsible engineers and project leads to set the function and Integration, Specialist, Technical Support, Technology, Skills
-
Technical Manager
1 week ago
Chattanooga, United States Nippon Paint Holdings Co., Ltd. Full timeNippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employees receive eleven paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company...
-
Technical Account Manager
3 weeks ago
Chattanooga, United States AWC Full timeAWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Technical Account Manager who...
-
Technical Account Manager
3 weeks ago
Chattanooga, United States AWC Full timeAWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Technical Account Manager who...
-
Business Support and Digital Specialist
1 month ago
Chattanooga, United States CareerBuilder Full timeJob Title - Department Business Support and Digital Specialist - Business Support and Delivery Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Upper Ohio...
-
Technical Manager
6 days ago
Chattanooga, United States Nippon Paint Holdings Co., Ltd. Full timeNippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employees receive eleven paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company...
-
Technical Manager
1 day ago
Chattanooga, United States Nippon Paint Holdings Co., Ltd. Full timeNippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and an annual bonus incentive plan. Employees receive eleven paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company...
-
Customer Support Specialist
2 weeks ago
Chattanooga, United States Mac Papers Full timeOverview A Customer Support Specialist, or CSS, will act as a liaison, provide product and services information, answer questions, and resolve with accuracy and efficiency any emerging problems that our customers may face. This is an in-office position. This job description is intended to describe the general nature, complexity, and level of work to be...
-
Customer Support Specialist
2 weeks ago
Chattanooga, United States Mac Papers and Packaging, Full timeJob DescriptionJob DescriptionOverviewA Customer Support Specialist, or CSS, will act as a liaison, provide product and services information, answer questions, and resolve with accuracy and efficiency any emerging problems that our customers may face. This is an in-office position. This job description is intended to describe the general nature, complexity,...