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IT System Administrator

4 months ago

Jacksonville, United States iVenture Solutions Full time
Job DescriptionJob DescriptionDescriptionOur Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support.  This includes the following:
  • Monitor network performance, identify root-cause issues and resolve.
  • Provide server, network and desktop/application support to clients and your team.
  • Assist the team with specific client projects as required 

Position OverviewWhat you'll be doing as a Systems Administrator…..
  • Support Microsoft Windows server and network technologies
  • Management and troubleshooting of on premise and cloud environments.
  • Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
  • Monitor performance of Windows server and server applications, identify root-cause and resolve issues.
  • Provide Tier 3 desktop and application support including line of business application support and hosted application support.
  • Produce and maintain detailed technical and training documentation.
  • Organize and execute desktop projects, ranging from 1 day – 2 weeks.
  • Typical Week:  30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings.
You are a great Systems Administrator candidate if you have.....
  • Bachelor’s Degree, business related field preferred, or equivalent experience
  • 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment.  Specifics include: 
    • Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems) 
    • Have worked with the O365 ecosystem
    • Azure ecosystem
    • Active Directory, Group Policy 
    • All current Microsoft Desktop Operating Systems 
    • Experience with XenApp/RDS or other VDI technologies 
  • Experience with LAN and WAN technology and firewalls required, including but not limited to… 
    • Cisco 
    • Meraki 
    • Fortinet 
    • Aruba
  • Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.
  • Microsoft Certified Professional Status (MCSE or MCITP) 
  • Strong communication skills both verbal and written.
  • Excellent customer service skills
  • Valid driver’s license and insurance with reliable transportation.  This position will require infrequent local travel.
  • Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices.
  • Flexibility to accommodate after-hours and weekend client and team member needs.
Perks of working here as a Systems Administrator…..
  • WFH Flexibility
  • Focus on Work/Life Balance
  • We match 4% on your 401K 
  • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
  • Comprehensive benefits package which includes paid life insurance and paid long term disability.
  • Peerfit membership - providing free sessions at local gyms and studios.
  • Paid Maternity, Paternity, and foster leave
  • Quarterly employee/family outings 
  • Career path road mapping 
  • $200 spend in our iVenture Company Store on your anniversary year with us
  • Real Culture initiatives and recognition, not just pizza parties 
  • 360-degree feedback. You talk, we listen.
  • Mileage reimbursement
  • Super cool technology – virtual lab, paid certifications, and training days
  • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values.
Additional Information:Valid driver’s license and insurance with reliable transportation.  This position will require some in-frequent travel to the other client offices as needed.