Current jobs related to First Responder Peer Ambassador - Fort Lauderdale - 211 Broward

  • Hotel Ambassador

    1 week ago

    Fort Lauderdale, Florida, United States Shaner Hotel Group Full time

    Hotel Ambassador About the Role We are seeking a skilled Hotel Ambassador to join our team at the Fort Lauderdale Downtown Courtyard by Marriott. As a Hotel Ambassador, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and quality of our public...

  • Peer Support Specialist

    1 week ago

    Fort Lauderdale, Florida, United States WestCare Foundation Full time

    Job Title: Peer Support SpecialistWestCare Foundation is seeking a Peer Support Specialist to join our team. As a Peer Support Specialist, you will assist individuals with substance abuse and/or mental health diagnoses in developing skills and competencies needed to successfully build a personal support network and to live and work competitively in the...

  • Customer Service Ambassador

    4 weeks ago

    Fort Lauderdale, Florida, United States My City Transportation Full time

    Job Title: Customer Service Representative/Customer Experience AmbassadorJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative/Customer Experience Ambassador to join our team at My City Transportation. As a key member of our customer service team, you will be responsible for providing exceptional support to both...

  • Membership Sales Ambassador

    4 weeks ago

    Fort Lauderdale, Florida, United States BJ's Wholesale Club Full time

    Job SummaryBJ's Wholesale Club is seeking a highly motivated and results-driven Membership Sales Ambassador to join our team. As a Membership Sales Ambassador, you will be responsible for promoting the BJ's value proposition, converting potential members, and delivering superior customer service to our members.Key Responsibilities:Promote the BJ's value...

  • Membership Ambassador

    6 days ago

    Fort Lauderdale, Florida, United States BJ's Wholesale Club Full time

    Job SummaryAs a Membership Sales Ambassador at BJ's Wholesale Club, you will be responsible for executing acquisition, renewing, upgrading, and cross-selling BJ's Loyalty Programs. You will also be responsible for merchandise returns, exchanges, pick-ups, and general customer service inquiries. Your goal will be to provide excellent and efficient member...

  • Sales Ambassador for Beauty Industry

    1 week ago

    Fort Lauderdale, Florida, United States Booksy Full time

    Job OverviewAs a Sales Ambassador for the Beauty Industry, you will play a vital role in representing Booksy's brand and values in the region. Your impact goes beyond sales, as you will be the ambassador of our vision, forging strong connections within the broader beauty industry and championing the adoption of Booksy among businesses.Key...

  • Lobby Ambassador

    1 week ago

    Fort Lauderdale, United States Hilton Fort Lauderdale Beach Resort Full time

    DescriptionThe all-suite, Hilton Fort Lauderdale Beach Resortis looking for their next Lobby Ambassador to join their team.The Hilton Fort Lauderdale Beach Resort is three miles away from Las Olas Boulevard's vibrant restaurants and shops, with Fort Lauderdale Airport less than seven miles away.Shift Pattern: Rotating morning and afternoon shifts...

  • Certified Peer Support Specialist

    3 weeks ago

    Fort Wayne, Indiana, United States YWCA of Northeast Indiana Full time

    Job SummaryWe are seeking a compassionate and experienced Certified Peer Support Professional to join our team at the YWCA of Northeast Indiana. As a key member of our Recovery Program, you will play a vital role in supporting clients in their journey towards recovery from substance abuse and mental health conditions.Key ResponsibilitiesProvide one-on-one...

  • Peer Navigator

    4 weeks ago

    Fort Myers, Florida, United States DNA Comprehensive Therapy Services Full time

    Job Title: Peer NavigatorWe are seeking a highly motivated and compassionate Peer Navigator to join our team at DNA Comprehensive Therapy Services. As a Peer Navigator, you will play a vital role in supporting individuals with behavioral health challenges, helping them navigate the healthcare system, and promoting engagement in outpatient services.Job...

  • Peer Navigator

    1 week ago

    Fort Myers, Florida, United States DNA Comprehensive Therapy Services LLC Full time

    Job Title: Peer NavigatorAt DNA Comprehensive Therapy Services LLC, we are seeking a highly motivated and compassionate Peer Navigator to join our team. As a Peer Navigator, you will play a vital role in supporting individuals with behavioral health challenges, helping them navigate the healthcare system, and connecting them with community resources.Job...

  • Peer Navigator

    6 days ago

    Fort Myers, United States DNA Comprehensive Therapy Services LLC Full time

    Come grow with us! Elite DNA Therapy Services is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Hiring a part-time Peer Navigator for our Fort Myer,...

  • Housekeeping Ambassador

    3 months ago

    Fort Lauderdale, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and...

  • Customer Service Ambassador

    2 days ago

    Fort Myers, Florida, United States Dave & Buster Full time

    Customer Service Ambassador Opportunity at Dave & Buster'sAbout UsDave & Buster's is a unique entertainment destination that offers a distinct experience for our guests. Our team members play a crucial role in ensuring that every guest has a positive and welcoming experience in our venue.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Peer Navigator

    3 weeks ago

    Fort Myers, Florida, United States DNA Comprehensive Therapy Services Full time

    Job DescriptionAt DNA Comprehensive Therapy Services, we are seeking a highly motivated and compassionate Peer Navigator to join our team. As a Peer Navigator, you will play a vital role in supporting individuals with behavioral health challenges, helping them navigate the healthcare system, and connecting them with community resources.Key...

  • Wendy's Service Ambassador

    3 hours ago

    Fort Chiswell, Virginia, United States Pilot Company Full time

    Job OverviewAt Pilot Company, we are seeking an exceptional Wendy's Service Ambassador to join our team. As a Wendy's Service Ambassador, you will be the face of our brand, providing guests with fast, friendly, and clean service. This is a unique opportunity to grow your career while working in a dynamic and fast-paced environment. Job Summary As a Wendy's...

  • Front Desk Ambassador

    2 weeks ago

    Fort Lauderdale, Florida, United States Midtown Athletic Club Full time

    Job Title: Front Desk AssociateMidtown Athletic Club is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As the first point of contact for our members and guests, you will play a vital role in delivering exceptional service and creating a memorable experience for everyone who enters our club.Key Responsibilities:Greet...

  • Customer Service Ambassador

    3 days ago

    Fort Wayne, Indiana, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Customer Service Ambassador at Walmart, you will play a vital role in ensuring our customers have a positive experience when interacting with our store. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience. Your primary responsibility will be to provide exceptional...

  • Hotel Ambassador

    1 week ago

    Fort Lauderdale, Florida, United States CoralTree Hospitality Full time

    Key ResponsibilitiesAs a Concierge, you will be the primary point of contact for guests, providing exceptional service and ensuring a memorable experience.Key Performance IndicatorsRespond promptly and accurately to all customer inquiriesMake recommendations based on local knowledge and hotel practicesEnsure a positive guest experience through proactive and...

  • Housekeeping Quality Ambassador

    5 months ago

    Fort Lauderdale, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and...

  • Housekeeping Quality Ambassador

    4 weeks ago

    Fort Lauderdale, United States Marriott Full time

    Additional Information Assists in leading, inspecting rooms, applicant must have keen attention to details, previous housekeeping experience preferred. Job Number 24149147 Job Category Housekeeping & Laundry Location The Ritz-Carlton Fort Lauderdale, 1 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States Schedule Full-Time Located...

First Responder Peer Ambassador

2 months ago

Fort Lauderdale, United States 211 Broward Full time
Job DescriptionJob DescriptionFull Time First Responder Peer Ambassador (Hybrid WFH/Broward County travel required)

Industry: Essential community services

Location: Travel required within Broward County, FL

Schedule: Day shift with some nights and evenings required for events

Compensation: $25.48 hourly wage, plus generous benefits package (see below for details) including over 30 paid days off annually and 100% employer-sponsored individual health insurance

Summary of Qualifications:

  • Must be a Florida resident living within Broward County area
  • MANDATORY Four (4)+ years of experience as a state/local government first responder: law enforcement officer, firefighter, emergency medical technician, paramedic, 911 dispatch, or corrections (this is non-negotiable)
  • Ability to pass a level two (2) DCF background screening and a drug test

Full Job Description

About us: 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. This fast-paced crisis, information, and referral virtual call center fills a critical need in the communities we serve.

About this position: We are seeking motivated, compassionate, goal-oriented, and technologically savvy individuals to join our team as First Responder Peer Ambassadors. You will be responsible for conducting outreach to the first responder community, providing vital information, referrals, and peer support services. The role also serves as backup for Peer Support Specialists, offering telephone reassurance, listening, and crisis intervention through Helpline services. The focus is on supporting first responders and their families by applying personal recovery experiences, building trust and mutuality, and aiding in the recovery process from mental health or substance use challenges. This responsibility includes coordinating outreach activities, social media efforts, developing strategic outreach plans, report preparation, other 211 community awareness events, and continuous quality improvement activities.

We think the ideal candidate is someone who:

  • Is willing and able to learn our approach to crisis counseling through training and experience
  • Has demonstrated the ability to conduct self-care
  • Shows compassion, empathy, and respect to people from different cultures and backgrounds
  • Prefers to work autonomously once adequately trained
  • Is comfortable with travel in and around Broward County on a regular basis
  • Is motivated to grow and learn in the position through training and coaching
  • Is passionate about assisting others and has a background in service
  • Is technologically savvy and able to take notes while talking or listening
  • Has a personal understanding of first responder culture and concerns

If this describes you, please read on

Essential Tasks of the First Responder Peer Ambassador

  • Represents 211 in the community (becomes the face of 211 Hero4Hero services), particularly among the first responder provider network
  • Schedules and conducts regular outreach activities (presentations, fairs, social media, and distributions) with the community, providers, and key stakeholders that result in increased awareness about 211 Hero4Hero services that meet contractual requirements, including at a variety of locations, non-traditional times, and target audiences
  • Assist in developing social media outreach to educate the public on services offered by 211 Hero4Hero services
  • Establishes and maintains a collaborative relationship with community providers serving first responders, such as the Behavioral Health Assistance Programs (BHAP) and others
  • Creates an annual outreach plan in collaboration with the supervisor
  • Demonstrates commitment to understanding and embracing culture as central to effective services and the workplace
  • Establishes a plan for community outreach that focuses on informing the community about the importance of connecting first responders with the services they need
  • Attends and actively participates in relevant community meetings (e.g., Suicide Prevention Coalition committees)
  • Assist with the development of marketing materials that help drive awareness and growth of 211 services
  • Follows and helps create a consistent 211 presentation that aligns with our brand, philosophy, and services
  • Conducts satisfaction surveys for presentations to demonstrate the effectiveness of presentations
  • Assists in coordinating 211 special events, including partner and donor activities
  • Provides 211 Helplines telephone, email, chat, and text coverage as needed
  • Responds to Helpline participants' requests for peer support, empathic listening, problem-solving, crisis support, and suicide intervention following 211 Broward principles, policies, and procedures
  • Actively implements the values, philosophy, and standards of the Recovery Peer Specialist
  • Models relationship-building based on the tenets of peer support, with participants demonstrating competency in the field of peer recovery
  • Actively participates in first responder debriefings with the team and supervisor to improve participants, individuals, and team outcomes
  • Demonstrates commitment to understanding and embracing culture as central to effective services and the workplace
  • Utilizes the Helpline community resource database according to agency policies and procedures
  • Supports peers in training by assisting with call shadowing and mentoring
  • Attends and participates in a minimum of 7 annual in-service training sessions; attends seminars/workshops related to program and professional development as requested

Requirements

To be considered for this position, you must:

  • Be a Florida resident residing within the Broward County area
  • Have earned a high school degree or GED, bachelor's degree in a relevant field is a plus
  • Have four (4)+ years of experience as a state or local government first responder: law enforcement officer, firefighter, emergency medical technician, paramedic, 911 dispatch, or corrections (this is non-negotiable)
  • Have a secure, quiet, and confidential work space with reliable internet
  • Be free from caregiver responsibilities during work hours
  • Be able to travel in and around Broward County on a regular basis
  • Be able to pass a level two (2) DCF background check and drug test prior to employment
  • Be able to work 40 hours per week
  • Have flexibility regarding evening/weekend events you may be asked to attend.
  • Have a minimum typing speed of 30 WPM
  • Be comfortable with a phone and virtual chat-based work environment
  • Complete fluency in Spanish or Creole is a plus

Benefits

We know satisfied employees are key to a thriving business. That is why we are pleased to offer:

  • Competitive hourly wage of $25.48 per hour
  • 100% employer-paid individual health, vision, dental, life, and short term disability insurances (coverage begins after 60 days of employment)
    • Access to virtual mental health and therapy services through MyStrength with no co-pay
    • Dependent health, vision, and dental plans available for purchase
  • 403(b) retirement plan with potential for variable annual employer contribution
  • Paid Time Off (PTO) available after three (3) FT working months (accrues at a rate of 8.00 hours per pay period, up to 16 days per year)
  • Sick Leave available with the first pay period (accrues at a rate of 1.85 hours per pay period, up to 6 days per year)
  • Nine (9) paid holidays throughout the year
  • 100% paid eight (8) week upfront training, plus future opportunities for employer-sponsored certifications
  • Student loan forgiveness through the U.S. Department of Education Public Service Loan Forgiveness (PSLF) program
  • Work supplies such as company laptop, mouse, headset, paper, and pens

~~~

We welcome and encourage diversity in our workplace.

211 Broward is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

Build a challenging and rewarding career with us We look forward to your application.