Program Manager

1 month ago

Jacksonville, United States IQ Fiber Full time
Job DescriptionJob DescriptionThe Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable.  IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience.  As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success.  Your work matters here. 

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward.  In return, you’ll find a place where you voice matters.  You’ll find a team who works hard and has fun.  And, if you’re like us, you’ll know you made a Smarter career choice. 

Job Title:  Program Manager
Location: Jacksonville
Status: Full-Time/Exempt
Reports to: VP, Customer Operations

Position Summary:
Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation.  Specifically, the Program Manager will work closely with the Outside Plant Team and 3rd party vendor partners to oversee the planning, engineering, procurement, permitting, construction and close-out activities associated with our network deployment goals.  This includes oversite and status reporting on multiple simultaneous projects using PMI recognized approach, tools and techniques to achieve project objectives.

Essential Duties and Responsibilities:
  • Responsible for developing and maintaining detailed schedules for multiple, simultaneous (and often interdependent) network deployment projects or other assigned projects and actively running the scheduled tasks with internal and external stakeholders, directing and monitoring work efforts, identifying resource needs and escalating functional, quality, timeline issues appropriately.
  • Responsible for tracking key project milestones measuring progress towards goals, monitoring risks and analyzing implications of changes from the original schedule and taking required corrective actions to ensure the project stays on track.
  • Coordinates communication with all areas of the company that impacts the scope, budget, risk and resources of the work effort being managed.
  • Identify, capture, prioritize and resolve issues and/or action items as they arise during planning, procurement, design development, construction and closeout.
  • Monitor materials long lead purchases and any other 3rd party durations and dependencies that may impact the project timelines.
  • Providing regular project status reports to management and the project team throughout the project lifecycle.
  • Managing five or more assigned projects simultaneously under minimal or no supervision.
  • Lead the project start-up, planning, procurement, design development, pre-construction, and construction meetings
  • Builds relationships with key stakeholders and project resources to drive key decisions and ensure timely project completion
  • Interface with outsource vendors of engineering and specialty construction services.
  • Perform other duties as assigned.
Qualifications:
  • 8+ years of project management experience managing cross-functional teams (internal and external) across the complete program life cycle. 
  • 5+ years Outside Plant construction project management experience preferred
  • OSP Fiber Construction (aerial/underground/FTTx) knowledge preferred
  • Strong communication and team building skills with ability to negotiate with internal and external partners to ensure nothing gets in the way of success.
  • Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook, Teams, PPT required; advanced knowledge of SmartSheet preferred.
  • Bachelor’s Degree in Construction Management, Engineering, Architecture, Business Administration, or other related field or equivalent work experience
  • Ability to work independently in a fast-paced environment without supervision managing multiple large-scale projects.
  • Willing to learn, adapt and evolve with the team and company and develop new skills quickly.
  • Strong verbal and written communication skills and confidence interacting with all levels of professional staff.
  • Excels at explaining complex concepts simply
  • Excellent organizational skills including ability to prioritize, lead, multi-task and have fun while doing it.
  • Excellent analytical and problem-solving skills and ability to navigate challenging situations in a professional manner
  • Must be able to pass criminal background check and drug test
  • Flexibility to work mandatory overtime to meet business needs
  • Valid government issued Driver’s License.
  • PMP preferred.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

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