Current jobs related to Customer Success Manager - Dallas - Sana Commerce
-
Customer Success Manager
2 weeks ago
Dallas, Texas, United States Karbon Full timeAbout KarbonKarbon is a leading provider of practice management software for growth-minded accounting firms. Our award-winning platform streamlines work and communication, enabling firms to save time and increase productivity. With customers in 34 countries, we're a globally distributed team with a strong focus on innovation and customer satisfaction.The...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States Karbon Full timeAbout KarbonKarbon is a leading provider of practice management software for growth-minded accounting firms. Our award-winning, highly collaborative cloud platform streamlines work and communication, enabling our customers to save time and increase productivity.The RoleWe are seeking a highly skilled Manager, Scaled Customer Success to join our team. In this...
-
Customer Success Manager
3 weeks ago
Dallas, Texas, United States Imagination Station Inc Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Imagination Station Inc. As a Customer Success Manager, you will be responsible for building strong relationships with our customers in the K-12 education sector, ensuring their success with our literacy intervention software.Key...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States Karbon Full timeAbout KarbonKarbon is a leading provider of practice management software for growth-minded accounting firms. Our award-winning platform streamlines work and communication, enabling firms to save time and increase productivity.The RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success...
-
Customer Success Manager
3 days ago
Dallas, Texas, United States Proofpoint Full timeAt Proofpoint, we're dedicated to protecting our customers' sensitive data and intellectual property from advanced threats and compliance risks.We're seeking a highly skilled Senior Customer Success Manager to join our growing field services team.This is a post-sales, customer-centric role in a fast-paced environment that demands interaction with enterprises...
-
Customer Success Manager
2 weeks ago
Dallas, Texas, United States Schneider Electric Full timeJob Title: Global Customer Success Manager - Enterprise SoftwareMission: At Schneider Electric, our mission is to empower our customers to achieve their business success through our Enterprise Software and Services. We strive to be our customers' most trusted partners on their digitalization journey, providing them with best-in-class services and exceeding...
-
Customer Success Manager
2 weeks ago
Dallas, Texas, United States Highway Full timeAbout Highway:We're the fastest-growing freight tech provider in North America, serving the largest freight brokers in the industry. Our mission is to protect brokers' networks, prevent fraud, and increase transparency. We're proud of our customer referrals and testimonials, which speak to our commitment to serving and protecting our customers.Role...
-
Customer Success Manager
1 week ago
Dallas, Texas, United States Cisco Full timeDrive Customer Success with CiscoCisco is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Experience organization, you will play a critical role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth.Key Responsibilities:Drive software utilization and...
-
Customer Success Manager
1 month ago
Dallas, Texas, United States RaySecur Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our Customer Success team as a Customer Success Manager. This role will be primarily within corrections facilities, working closely with clients to ensure successful onboarding, adoption, and ongoing satisfaction with our products.Key ResponsibilitiesCustomer Onboarding: Act...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States Schneider Electric Full timeJob Title: Global Customer Success Manager - Enterprise SoftwareMission: Our mission is to deliver exceptional customer experiences, exceeding expectations, and driving business success through our Enterprise Software and Services. We achieve this by fostering strong customer relationships, providing best-in-class services, and helping customers achieve...
-
Customer Success Manager
2 weeks ago
Dallas, Texas, United States RaySecur Inc Full timeCustomer Success ManagerAt RaySecur Inc, we're revolutionizing security imaging with cutting-edge technology. We're seeking a skilled Customer Success Manager to join our team and help us deliver exceptional customer experiences.Key Responsibilities:Act as the primary point of contact for clients in the corrections, law enforcement, and private security...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States SafetyCulture Full timeAbout the RoleSafetyCulture is a global leader in the SaaS industry, dedicated to helping distributed working teams improve every day. As a Manager, Customer Success, you will play a critical role in driving adoption, retention, and expansion of our product, contributing to the company's growth targets.Key ResponsibilitiesPartner with customers to ensure...
-
Customer Success Manager
5 months ago
Dallas, United States Cyberbit Full timeCyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend...
-
Customer Success Manager
3 weeks ago
Dallas, Texas, United States Polly Full time{"title": "Customer Success Manager", "description": "Transform the Mortgage Industry with PollyPolly is revolutionizing the mortgage industry with its cutting-edge, data-driven capital markets ecosystem. As a Customer Success Manager, you will play a critical role in ensuring the satisfaction and long-term success of our customers.Key Responsibilities:Build...
-
Customer Success Manager
1 week ago
dallas, United States Highway Full timeAbout the Company:Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and...
-
Customer Success Manager
2 weeks ago
Dallas, United States Highway Full timeAbout the Company:Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and...
-
Customer Success Manager
2 weeks ago
dallas, United States Highway Full timeAbout the Company:Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and...
-
Customer Success Manager
3 weeks ago
Dallas, Texas, United States CART Full timeJob Title: Client Success ManagerWe are seeking a highly skilled Client Success Manager to join our team at Cart.com. As a Client Success Manager, you will be responsible for developing and executing strategic account plans to drive business outcomes and measurable results for our clients.About Cart.comCart.com is a leading commerce enablement company that...
-
Customer Success Manager
1 week ago
Dallas, Texas, United States Take Command Health Full timeAbout Take Command HealthWe're a healthcare startup on a mission to improve the healthcare system by providing innovative solutions to employers and their employees. Our goal is to empower individuals to take control of their healthcare by offering a more personalized and cost-effective approach.Job Title: Customer Success ManagerWe're seeking a highly...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States Axelon Full timeJob Title: Customer Success ManagerJoin Axelon as a Customer Success Manager and take on a challenging role that requires strong communication, time management, and organizational skills. As a key member of our team, you will be responsible for ensuring the success of our partners by providing exceptional support and services.Key Responsibilities:Communicate...
Customer Success Manager
4 months ago
At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.
It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a rapidly growing SaaS, so we’re always on the lookout for people to join our team who embody our 5 company core values:
- Entrepreneurial
- Result-driven
- Customer-centric
- Team spirit
- Learning mindset
At Sana Commerce, we’re looking for an experienced Customer Success Manager who will be responsible for ensuring the value and satisfaction of customers that leads to high renewal rates and expansion results. You will manage a portfolio of about 35 low/medium/high touch customers in North America and will work within the Americas Customer Success team.
What you'll get:
Personal development. We believe that as our company grows, our people should be able to grow with us. We value learning and development opportunities for all our employees. So, from learning on the job to training and coaching, it’s all there. Together with your manager, you are in charge of your own personal growth.
Onboarding and buddy program. It’s always quite new and exciting to start your next adventure. We value a strong onboarding. You will be joining our general onboarding, will be introduced to a buddy, and will get a role-specific onboarding as well.
Entrepreneurial environment. We are a fast-growing international scale-up organization in software. We encourage initiatives and ideas from our people. We like to accomplish things together as a team.
Health and well-being. We believe that every employee should be at their best, that’s why we want to offer you private healthcare and a contribution to fitness subscription.
Extra benefits: We offer flexible working hours, a hybrid working schedule, Friday afternoon drinks, Weekly lunch with your team, and monthly social activities.
What you'll be doing:
- Be in the lead of your own portfolio of c. 35 B2B customers in North America;
- Building and maintaining deeply rooted relationships with your customers;
- Creating personalized success plans and doing in-depth Business Reviews with your customers with the focus on creating value and/or saving costs;
- Advising on their e-commerce strategy and how the Sana Products and Add-ons can help them achieve these objectives;
- Optimizing the commercial outcomes of your accounts, and preventing churn by taking actions on identified risks;
- Be an internal advocate for your customers, as well as help our product grow by sharing feedback with our product teams.
What you'll bring:
- A bachelor’s degree;
- A minimum of 2 to 4 years of experience in customer success, account management, business development, sales, or related roles, preferably within a SaaS platform, (B2B) Tech, with complex products, integrations services or processes;
- Client-oriented and proactive approach in customer relationships (whether through written communication like email or text, during meetings or over the phone);
- Strong analytic and communication skills;
- A passion for e-commerce.
- Can work 2/3 days a week at our new office in Las Colinas
Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of Customer Success Manager. We strongly encourage you to apply if you still feel like you are a great match for this role. Apply now
Additional Information
#LI-JS1
#LI-Hybrid
