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Dental Office Receptionist
2 months ago
Join a Leading Dental Organization & Advance Your Career
Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine.
We're seeking an experienced Dental Office Receptionist to lead our Upper West Side Manhattan practice. In this role, you'll provide outstanding customer service, perform administrative tasks, and assist in managing daily office operations. If you're a dedicated and resourceful individual with a passion for people and healthcare, join us today
Why Join Affinity Dental Management?
- Pay rate: $22-25/ hour + monthly incentive bonus
- Comprehensive health benefits package: medical + vision + dental + 401K + life insurance + disability
- After 30 days of employment
- Generous paid time off: 3 weeks + holidays
- 1-hour meal breaks
- Continuing education (CE) credits
Location:
- Concerned Dental Care of the Upper West Side
- 657 Amsterdam Avenue, New York, NY 10025
Schedule:
- Monday – Friday: 9-5PM + Alternating Saturdays
Responsibilities:
- Operate telephone system, answer, screen and forward calls, provide information, take messages and schedule appointments
- Greet visitors and callers, handle inquiries, and direct them to appropriate persons
- Learn and operate new office technologies as they are developed and implemented
- Use scripts effectively both over the phone and in person (as assigned)
- File and maintain records, sort and distribute mail, and handle courier deliveries
- Input data into the computer, ensuring accuracy and efficiency
- Provide information about the practice, such as location of offices, employees within the organization, or services provided
- Transmit information or documents to patients using computer, mail, or facsimile machine
- Balance credit transactions and provide basic financial clerical support duties
- Present cases to patients and maintain professional demeanor
Requirements:
- High school diploma
- Accurate typing at 40 words per minute
- Minimum of one year of dental office experience
- Preferred two years of experience
- Thorough knowledge of PPO, Indemnity, HMO Insurance
Interview Process:
- Phone interview
- In-person interview
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