![S F C Admins Inc](https://media.trabajo.org/img/noimg.jpg)
Representative Customer Service Level 1
1 month ago
R.P. Adams was founded in 1937. Over our 80+ year history, we have become known as a high-quality manufacturer of heat exchange and liquid filtration equipment. We operate a 60,000 square foot plant in Buffalo, NY. One hundred percent of our design and manufacturing processes are handled in this facility. As a result, we are able to deliver unmatched quality while operating with agility, solving our customers’ engineering problems and meeting aggressive timetables. The unique combination of products we manufacture, and our in-house process are singular among our competitors.
ESSENTIAL FUNCTIONS
· Takes care of and settles customer complaints, special orders, or returns via phone or mail
· Answers customers' questions regarding product or service and operation or maintenance
· Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping
· Talks with customers by phone or in person to ensure the best service possible
· Interviews customers to obtain information and explain available services
· Investigates and corrects errors, following customer and company records
· Adjusts complaints concerning billing or services rendered
· Refers complaints of product or service failure to appropriate departments for investigation
· Coordinates customers' service needs with other departments as required to ensure customer service
OTHER DUTIES
· Performs all other duties as required
QUALIFICATIONS
EDUCATION/EXPERIENCE AND/OR TRAINING
· High School diploma required
· 1-3 years of experience preferred
-
Customer Service Representative
3 months ago
Tonawanda, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitleCustomer Service RepresentativeLocationTonawanda, NYHire TypeContingent Hourly$18 - $22Work ModelOnsiteContact Phone(716) 256-1281Contact Emailadigiacomo@imaginestaffing.net Nature & Scope:Positional OverviewAre you passionate about helping others and looking to make a meaningful impact in a dynamic and...
-
Customer Service Representative
3 weeks ago
North Tonawanda, United States PoolSupplies.com Full timeCustomer Service Representative About Us... PoolSupplies.com is a leading national pool supply company offering all items needed to own and operate a swimming pool. Our goal is to offer all consumers products and brands that they not only trust, but depend on for pool sanitization, safety and fun. The primary method of sales is through e-commerce channels...
-
Bilingual Customer Service Representative
3 days ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope: Positional Overview As a Bilingual Customer Service Representative, youll play a pivotal role in fostering strong customer relationships with our client, a leader in fluid-flow technology. With overseeing all aspects of customer service youll ensure seamless interactions and satisfaction with customers though proactive communication and...
-
Bilingual Customer Service Representative
2 weeks ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope: Positional OverviewAs a Bilingual Customer Service Representative, you’ll play a pivotal role in fostering strong customer relationships with our client, a leader in fluid-flow technology. With overseeing all aspects of customer service you’ll ensure seamless interactions and satisfaction with customers though proactive communication and...
-
Bilingual Customer Service Representative
2 weeks ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope: Positional OverviewAs a Bilingual Customer Service Representative, you’ll play a pivotal role in fostering strong customer relationships with our client, a leader in fluid-flow technology. With overseeing all aspects of customer service you’ll ensure seamless interactions and satisfaction with customers though proactive communication and...
-
Customer Service Representative I
3 weeks ago
North Tonawanda, United States A. Duie Pyle Full timeA family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our...
-
Customer Service Representative
2 days ago
Tonawanda, United States Search Solution Group Full timeMechanical/Automobile background preferred Responsibilities: • Handle incoming calls from customers with professionalism and courtesy. • Process orders accurately and efficiently, ensuring customer satisfaction. • Build and maintain positive relationships with customers to enhance overall experience. • Demonstrate excellent organizational skills to...
-
Customer Service Representative
2 days ago
Tonawanda, United States Search Solution Group Full timeJob DescriptionJob DescriptionMechanical/Automobile background preferred Responsibilities:• Handle incoming calls from customers with professionalism and courtesy.• Process orders accurately and efficiently, ensuring customer satisfaction.• Build and maintain positive relationships with customers to enhance overall experience.• Demonstrate...
-
Customer Service Sales Representative
1 week ago
Tonawanda, New York, United States Massage Envy Full timePosition Overview:Availability Requirements:Must be available to work a flexible schedule up to 25 hours a week, including weekends.About Us:Are you a talented sales and customer service professional eager to make a positive impact? Do you believe that in a service-oriented business, the client is paramount? If so, we invite you to explore an opportunity...
-
Customer Service Ambassador
14 hours ago
Tonawanda, New York, United States Search Solution Group Full timeJob OverviewAt Search Solution Group, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service via phone, ensuring a professional and courteous experience for all clients.Process orders accurately and efficiently, guaranteeing customer...
-
Receptionist and Client Service Representative
3 months ago
Tonawanda, United States Creature Comforts Pet Resort Full timeJob DescriptionJob DescriptionSalary: $15.00- $18.00 per/hrMUST LOVE DOGS, CATS AND ALL FRIENDS FURRY OR FEATHERED!!We are seeking a Customer Service Representative/Receptionist for our high volume resort. This is not a strictly desk or sitting position, the position requires frequent walking and moving throughout the building. If you enjoy working with...
-
Customer Service Representative
18 hours ago
Tonawanda, New York, United States Massage Envy Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative - Sales to join our team at Massage Envy. As a key member of our client contact center, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and support to clients...
-
Customer Service Representative
16 hours ago
Tonawanda, New York, United States Massage Envy Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative - Sales to join our team at Massage Envy. As a key member of our client contact center, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and support to clients...
-
North Tonawanda, United States Armstrong Fluid Technology Full timeJob DescriptionJob DescriptionSalary: $20-23Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of...
-
North Tonawanda, United States Armstrong Fluid Technology Full timeImagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven...
-
North Tonawanda, United States Armstrong Fluid Technology Full timeImagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven...
-
Member Service Representative
2 days ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope Your Piece of the Puzzle Imagine Staffing is recruiting for a Member Service Representative on behalf of our client, a leading federal credit union. This is a temporary to permanent position offering $18.00/hour with a dynamic work culture and the opportunity for career advancement! As the Member Service Representative, you will serve as...
-
Member Service Representative
5 days ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & ScopeYour Piece of the PuzzleImagine Staffing is recruiting for a Member Service Representative on behalf of our client, a leading federal credit union. This is a temporary to permanent position offering $18.00/hour with a dynamic work culture and the opportunity for career advancement!As the Member Service Representative, you will serve as liaison...
-
Member Service Representative
4 weeks ago
Tonawanda, United States Imagine Staffing Technology, An Imagine Company Full timeNature & ScopeYour Piece of the PuzzleImagine Staffing is recruiting for a Member Service Representative on behalf of our client, a leading federal credit union. This is a temporary to permanent position offering $18.00/hour with a dynamic work culture and the opportunity for career advancement!As the Member Service Representative, you will serve as liaison...
-
Customs Trade Specialist
1 month ago
Tonawanda, United States FedEx Logistics Full timeResponsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification...