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Systems Implementation

2 months ago

Pittsburgh, United States eProductivity Software Full time
Job DescriptionJob Description

EPS US, LLC’s Pittsburgh, PA, office seeks a Systems Implementation & Training Consultant. This is a fully remote position and the employee can work from anywhere in the United States to deliver improvements, efficiencies and standardization in project delivery and implementation. Will also: (i) work closely within the DMI team to deliver projects and implementations; (ii) ensure that a detailed training/commissioning plan is created and communicated to the customer after the site survey; (iii) perform site surveys; (iv) install and implement software solutions; (v) train both high-level and low-level users on how to set up and use the systems; (vi) support the team communicating projects to customers; (vii) create successful workflows with both customers and colleagues delivering MIS services; and (viii) assist in systems commissioning with electrical engineers to prove both software & hardware solutions are working correctly and as scoped.

This is a fully remote position, and the employee can work from anywhere in the United States.

Must have a bachelor’s degree (or foreign equivalent degree) in Information Technology, Business Management, or a related field, plus two (2) years of experience in a related position in the print and/or packaging industries.

Experience must include two (2) years: (i) performing implementation/training; (ii) with Project Management; (iii) working in a ‘technical’ production process environment; (iv) in Enterprise Resource Planning (ERP), Management Information Systems (MIS), and Software Development methodologies such as Waterfall and Agile to deliver complex projects on time and within budget; and (v) direct client interaction during different phases like gathering requirements, customization, and testing.

Must also have working knowledge of programming languages such as Python, HTML, CSS, and SQL.

Must be able and willing to travel domestically to various unanticipated employer and client locations to provide technical support up to 40%.

Experience can be concurrent.

This is a fully remote position, and the employee can work from anywhere in the United States.

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