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Senior Associate, Client Implementations
3 months ago
Senior Associate - Client Implementations
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Associate - Client Implementations to join our Treasury Services, Implementations team. This role is located in Pittsburgh, PA and Lake Mary, FL – HYBRID
In this role, you’ll make an impact in the following ways:
- Member of a team responsible for advising clients or providing project management support for onboarding/transition/conversion projects.
- Coaches and guides on project management.
- Serves as an escalation point for complex issues.
- Advises and guides clients on appropriate solutions and shepherds through to resolution.
- Researches, develops and establishes methodologies, protocols and processes to facilitate or improve project management and/or the client onboarding/transition/conversion experience.
- Participates with team in activities that align with their functional objectives.
- Adheres to team standard operating procedures.
- Tracks and reports on results and outcomes for client implementations and projects.
- Understands team metrics and dashboards.
- Liaises with peer leaders on product, technology or client service teams to ensure appropriate integration of activities and required hand-offs.
- Resolves complex client onboarding/transition/conversion issues.
To be successful in this role, we’re seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required.
- 3-5 years of total work experience and at least 0-1 years of project management experience preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
