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Sales Trainer In-Home 1 Call Close National Home Improvement Company
2 months ago
Job Description: In-Home 1 Call Closing Sales Trainer National Home Improvement Company
Summary:The National Sales Trainer is responsible for supporting all aspects of recruiting, onboarding, training, and development of Factory Sales Representatives for Window Products. The National Sales Trainer will work closely with Senior Leadership to meet or exceed established goals within the company. Focus areas will include meeting and/or exceeding recruiting and onboarding and training of new sales personnel, revenue and sales targets, quality customer experience metrics, etc.
Factory Sales Reps conduct in-home “1-Call Close”presentations of Window Products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Participate in the development, implementation, and delivery of coaching and training plans that support the corporate goals and objectives – utilizing the Company’s proven selling system, including a “1 call Closing” Method.
- Ensure Factory Sales Representatives meet or exceed established sales and quality KPIs.
- Support Market Presidents with in-field training and development of Factory Sales Representatives.
- Help identify individual Factory Sales Representative development opportunities, provide feedback and recommendations to Senior Leadership, and provide support towards closing identified developmental gaps.
- Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent sales process and customer experience.
- Conduct in-person group training sessions with Factory Sales Representatives on identified training opportunities
- Provide focused training on new technology platforms to improve efficiency, data integrity, and compliance
- Conduct ride-alongs with new and experienced Factory Sales Representatives for quality assurance and training purposes.
- When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
- Travel throughout assigned region(s) as requested and deemed needed.
- Performs other duties as assigned by supervisor.
EDUCATION and/or EXPERIENCE
- Bachelor’s degree preferred
- 5 years of “1-Call Closing” sales experience in the direct-to-consumer home services industry.
- 5 years of experience in training and coaching outside sales representatives with a “1 call close” approach in the direct to consumer home services industry.
- Ability to translate training documentation into real-world and practical applications.
- Experience managing conflict resolution and motivating others to perform at a high level.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment.
- Hold oneself accountable and responsible while being self-driven in accomplishing goals.
- Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
- Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
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