Current jobs related to Account Coordinator, Client Services - Westborough - Health Plans Inc

  • Client Services Representative

    4 weeks ago

    Westborough, Massachusetts, United States TEKsystems Full time

    Client Services Representative OpportunityWe are seeking a highly skilled Client Services Representative to join our team at TEKsystems. As a Client Services Representative, you will be responsible for delivering exceptional customer service via phone interactions, resolving inquiries and efficiently processing account transactions, and investigating and...

  • Client Services Representative

    1 month ago

    Westborough, Massachusetts, United States TEKsystems Full time

    Job Title: Client Services RepresentativeWe are seeking a highly skilled Client Services Representative to join our team at TEKsystems. As a Client Services Representative, you will be responsible for providing exceptional customer service and support to our clients on a daily basis.Key Responsibilities:Provide quality customer service and support to clients...

  • Client Service Manager

    3 weeks ago

    Westborough, Massachusetts, United States TRI-COUNTY AMBULANCE SERVICE, INC. Full time

    Job Title: Client Service ManagerWe are seeking a highly skilled Client Service Manager to join our team at TRI-COUNTY AMBULANCE SERVICE, INC. This role will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Serve as the primary point of contact for client...

  • Client Service Representative

    4 weeks ago

    Westborough, Massachusetts, United States Innova Solutions Full time

    Client Service Specialist OpportunityInnova Solutions is seeking a highly skilled Client Service Specialist to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients on a daily basis.Key Responsibilities:Provide quality customer service and support through phone...

  • Client Service Representative

    4 weeks ago

    Westborough, Massachusetts, United States Insight Global Full time

    Client Service Representative IIInsight Global is seeking a skilled Client Service Representative II to support our international fortune 500 banking partner in their Client Processing team.The ideal candidate will be primarily responsible for taking financially focused trade calls for multiple management companies, providing elite, quality customer service,...

  • Client Services Associate

    1 month ago

    Westborough, United States Robert Half Full time

    Job DescriptionJob DescriptionOur client is a Wealth Management firm in the Westboro area, looking to add a Client Service Associate to the team.This professional will be responsible for supporting two Advisors with preparing for meeting, working on data and research, preparing new investment account paperwork, performing portfolio administration, working on...

  • Client Service Representative II

    1 month ago

    Westborough, Massachusetts, United States Insight Global Full time

    Client Service Representative IIInsight Global is seeking a skilled Client Service Representative II to support our international banking partner. The ideal candidate will be responsible for taking financially focused trade calls for multiple management companies, providing quality customer service and support, and executing correspondent requisites in a...

  • Hybrid Client Services Representative 25 Hr

    4 weeks ago

    Westborough, United States TEKsystems Full time

    We have a client hiring Client Services Representatives who are eager to join a leader in the financial services industry. *Locations: *Westborough, MA (Hybrid Work Environment 3 days on-site, 2 days remote) *Position Type: *Contract to Hire   *Duration: *12+ months   *Pay Rate: *$25.00/hour   ***Key Responsibilities:**  * - Deliver exceptional...

  • Hybrid Client Services Representative 25 Hr

    4 weeks ago

    Westborough, United States TEKsystems Full time

    We have a client hiring Client Services Representatives who are eager to join a leader in the financial services industry. Locations: Westborough, MA (Hybrid Work Environment 3 days on-site, 2 days remote) Position Type: Contract to Hire  Duration: 12+ months  Pay Rate: $25.00/hour  **Key Responsibilities:**   - Deliver exceptional customer service...

  • Client Relations Specialist

    4 weeks ago

    Westborough, Massachusetts, United States Innova Solutions Full time

    Job Title: Client Relations SpecialistInnova Solutions is seeking a highly skilled Client Relations Specialist to join our team.Job Summary:We are looking for a customer-focused professional to provide exceptional service and support to our clients. As a Client Relations Specialist, you will be responsible for:Providing quality customer service and support...

  • Client Service Representative

    3 weeks ago

    Westborough, Massachusetts, United States Insight Global Full time

    Job Title: Client Service RepresentativeWe are seeking a highly skilled Client Service Representative to join our team at Insight Global. As a Client Service Representative, you will be responsible for providing exceptional support to our clients nationwide, ensuring timely delivery of services and resolution of issues.Key Responsibilities:Provide analytics...

  • Accounting Clerk

    4 weeks ago

    Westborough, Massachusetts, United States Innova Solutions Full time

    Bookkeeper Job DescriptionInnova Solutions is seeking a highly skilled Bookkeeper to join our team. As a Bookkeeper, you will be responsible for providing exceptional customer service and support to our clients on a daily basis.Key Responsibilities:Provide quality customer service and support to clients, including phone interaction, problem resolution, and...

  • Client Services Representative

    1 month ago

    Westborough, United States Insight Global Full time

    Position: Client Service Representative II Location: Westborough, MA (hybrid; 3 days/week on site) Shift: Shift: Will discuss specific shift times on the interview (M-F 40 hour work week between the hours of 8am-8pm) (hours during paid training: M-F 8:30am-5pm) Pay Rate: $25/hour, weekly pay. Time and a half pay for overtime hours worked. Duration: 12 month...

  • Client Services Representative

    1 month ago

    Westborough, United States Insight Global Full time

    Position: Client Service Representative IILocation: Westborough, MA (hybrid; 3 days/week on site)Shift: Shift: Will discuss specific shift times on the interview (M-F 40 hour work week between the hours of 8am-8pm)(hours during paid training: M-F 8:30am-5pm)Pay Rate: $25/hour, weekly pay. Time and a half pay for overtime hours worked.Duration: 12 month...

  • Client Services Representative

    3 weeks ago

    Westborough, United States Insight Global Full time

    Position: Client Service Representative IILocation: Westborough, MA (hybrid; 3 days/week on site)Shift: Shift: Will discuss specific shift times on the interview (M-F 40 hour work week between the hours of 8am-8pm)(hours during paid training: M-F 8:30am-5pm)Pay Rate: $25/hour, weekly pay. Time and a half pay for overtime hours worked.Duration: 12 month...

  • Client Services Representative

    1 month ago

    Westborough, United States Insight Global Full time

    Position: Client Service Representative IILocation: Westborough, MA (hybrid; 3 days/week on site)Shift: Shift: Will discuss specific shift times on the interview (M-F 40 hour work week between the hours of 8am-8pm)(hours during paid training: M-F 8:30am-5pm)Pay Rate: $25/hour, weekly pay. Time and a half pay for overtime hours worked.Duration: 12 month...

  • Client Services Associate

    2 weeks ago

    Westborough, United States WorkCentral Full time

    Client Services Associate (Westborough): Part time Upscale Shared Office / Co-working Center in Westborough is seeking a well-organized administrative professional to join our Client Services Team. Your aptitude for learning, attention to detail, ability to shift gears quickly, an upbeat attitude and the ability to serve as a positive first impression for...

  • Service Coordinator

    1 month ago

    Westborough, Massachusetts, United States American Energy Management Inc Full time

    AEM Service Coordinator & Field Technician Job SummaryWe are seeking a highly skilled AEM Service Coordinator & Field Technician to join our team at American Energy Management Inc. As a key member of our service team, you will be responsible for managing incoming service calls, maintaining computer networks and user connectivity, and working closely with our...

  • National Account Manager

    1 week ago

    Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building partnerships that drive customer success. Our expertise in process management, corporate responsibility, and industry knowledge enable us to deliver exceptional results.Job SummaryThe National Account Manager will be responsible for...

  • Client Relationship Manager

    4 weeks ago

    Westborough, Massachusetts, United States Innova Solutions Full time

    Job Title: Clients Relations SpecialistWe are seeking a highly skilled Clients Relations Specialist to join our team at Innova Solutions. As a key member of our corporate client relations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide quality customer service and support to...

Account Coordinator, Client Services

3 months ago

Westborough, United States Health Plans Inc Full time
Job DescriptionJob Description

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. (HPI) is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

What you’ll do

The Account Coordinator is responsible for assisting the Vice President of Client Services, Account Manager and Client Service Representative with the plan implementation for new clients, as well as assisting with the handling of the overall servicing of account issues for existing clients. For new clients, the Account Coordinator will assist the Account Manager and Client Service Representative in the coordination of the plan implementation by producing and compiling educational materials. The Account Coordinator works closely with internal staff to communicate service issues and resolve claim payment issues, and serves as the in-house client contact when the Account Manager and Client Service Representative are unavailable.

In this role, you’ll also:

  • Assist with the coordination of implementing new groups and overall servicing of account issues for existing clients and brokers.
  • Produce educational materials and help resolve claims/service issues.
  • Provide administrative support to the Client Services department.
  • Notify internal staff of any plan design changes, renewal changes, or other relevant information to ensure the plan runs smoothly for each client.


What you bring

  • A high school diploma or equivalent education plus two years’ related work experience.
  • Willingness and availability to maintain a flexible schedule to participate in employee benefit fairs as requested which may begin and end prior to core business hours.
  • Must be able to travel within the New England area as required to participate in employee benefit fairs.
  • Ability to coordinate with management as effectively as with subordinates.
  • Ability to multitask efficiently and accurately.
  • Ability to prioritize and multitask effectively.
  • Communicates effectively, both verbally and in writing.
  • Ability to work both independently and as a member of the team.
  • Ability to anticipate and understand systems interactions.
  • Must be detailed, analytical and accurate.
  • Recognize the need for follow-thru and follow-up.
  • Ability to work within specified timeframe and meet deadlines.
  • Recognize and maintain confidentiality of work materials as appropriate.
  • Proficiency in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint and Teams.

Why choose us?

  • Our space is a reflection of who we are—innovative, open and collaborative.
  • Love to get creative? We do too. Brainstorm in one of our team break-out rooms.
  • We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
  • Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.
  • We offer our employees flexible work arrangements including remote and hybrid options (depending on the position)
  • We’re a people-first company and value giving back to our community. Ask us about our RISE Committee & and volunteer opportunities.

Benefits

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer to our team:

  • Medical, Dental and Vision Coverage
  • Prescription Drug Coverage
  • Fitness Reimbursement Benefit
  • Tobacco Cessation Program
  • Employee Assistance Program
  • Flexible Spending Account & Health Savings Account
  • 401(k) and Profit-Sharing Plan
  • Quarterly Bonuses
  • Generous Paid-Time Off
  • Volunteer Days
  • Education Assistance & Professional Development Opportunities
  • ….and much much more


So, think you want to join the HPI team? We hope to hear from you

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer