Current jobs related to IT Help Desk Support - Fort Worth - K2 Staffing

  • Help Desk Technician

    2 weeks ago

    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • Help Desk Technician

    2 weeks ago

    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • IT Help Desk Analyst

    2 weeks ago

    Fort Worth, United States Radiology Associates of North Texas Full time

    Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, solving basic...

  • Help Desk Technician

    4 weeks ago

    Fort Worth, United States Insight Global Full time

    Position: Deskside SupportDuration: 6 Month Contract to Hire (Likely will be converted early, early conversion will be paid)Location: Fort Worth, TexasPay Rate: 20+hrMust-Haves: - 1+ years of experience in a deskside or technical support role - Strong communication skills, good personality - Experience with ticketing systems (They use ServiceNow) Bachelors...

  • Help Desk Analyst

    2 months ago

    Fort Worth, United States Robert Half Full time

    Full job descriptionPOSITION SUMMARY:Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local).RESPONSIBILITIES & EXPECTATIONS:Answer telephone...

  • Help Desk Analyst

    2 months ago

    Fort Worth, United States Robert Half Full time

    Full job descriptionPOSITION SUMMARY:Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local).RESPONSIBILITIES & EXPECTATIONS:Answer telephone...

  • IT Help Desk Support

    3 months ago

    Fort Worth, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

  • OPS Help Desk Support Associate

    3 months ago

    Fort Myers, United States Florida Gulf Coast University Full time

    Job Summary The Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services . Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers. Information...

  • Student Help Desk Support Associate

    2 months ago

    Fort Myers, United States Florida Gulf Coast University Full time

    Job Summary The Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services. Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers. Information...

  • Student Help Desk Support Associate

    3 months ago

    Fort Myers, United States Florida Gulf Coast University Part time

    Job SummaryThe Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services.Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers.Information Technology...

  • OPS Help Desk Support Associate

    3 months ago

    Fort Myers, United States Florida Gulf Coast University Part time

    Job SummaryThe Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology Services .Information Technology Services provides leadership and instills confidence through exceptional technology and assistance to our customers.Information Technology...

  • IT Help Desk Support

    1 month ago

    Fort Worth, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

  • IT Help Desk Support

    3 days ago

    Fort Worth, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

  • Help Desk Support Service Specialist

    1 month ago

    Fort Stewart, Georgia, United States General Dynamics Information Technology Full time

    Req ID: RQ181325Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: SCASkills:Desktop Computers,Help Desk Support,IT HardwareCertifications:Security+, CE - Sec+ CEExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Intermediate – TS/SCI...

  • Mansion Front Desk Supervisor

    3 months ago

    Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • IT Help Desk Manager

    3 months ago

    Fort Lauderdale, United States PDC Technologies Full time

    Job DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...

  • Help Desk Technician

    2 weeks ago

    Fort Lauderdale, United States TEKsystems Full time

    Top Skills' Details Previous help desk phone support experience Experience handling Tier 1 and some Tier 2 tickets in a help desk role Previous password reset experience in a help desk role res Details: Help Desk Technicians ONSITE performing Tier 1 level support, solving & closing tickets as well as escalating to Tier 2 & 3 when needed. They...

  • Help Desk Support Engineer

    1 month ago

    Fort Belvoir, United States DCS Corp Full time

    DCS is seeking a Help Desk Support Specialist to join our team to provide IT support to local and remote users of an ITIL v4-based logistics management system. Essential Functions: The ideal candidate thrives in a team-oriented environment but can also function autonomously with a mix of technical support and customer service experience, strong analytical,...

  • Help Desk Support Specialist

    2 months ago

    Fort Johnson, United States GStek Full time

    **[Salary: [Commensurate with experience [Required:]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""}** Active/recent U.S. Government Security Clearance Minimum of 3 years Help Desk support experience. Windows 10 Training IAT Level II certification. Must possess one or more of the following: GSEC, Security +CE, SSCP or...

  • Customer Experience Analyst

    2 months ago

    Fort Worth, United States Lhoist Group Full time

    POSITION SUMMARY: Answer helpdesk phone and email; provide first-call user support by telephone or in person; create and dispatch support tickets for the other helpdesk technicians; setup, install and support software and hardware at offices/plants; support IT projects (group and local). RESPONSIBILITIES & EXPECTATIONS: Answer telephone calls and emails to...

IT Help Desk Support

3 months ago

Fort Worth, United States K2 Staffing Full time
Job DescriptionJob DescriptionSummary

Our client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.

Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Required to have worked in an MSP environment in the past to be considered. 
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 2-3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Fort Worth, TX