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Event Staff-PM Shift

3 months ago

Las Vegas, United States MNCP Staffing Full time
Job DescriptionJob DescriptionEvent Staff (PM Shift) My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.
Job Summary: We are seeking personable and professional event staff to provide exceptional customer service to guests during events. This role involves engaging with attendees, addressing their needs, and ensuring a positive and enjoyable experience throughout the event.Key Responsibilities:
  • Guest Interaction: Greet and welcome guests warmly as they arrive at the event, helping and answering questions about the event schedule, venue, and services.
  • Information Assistance: Provide accurate information about the event, including schedules, locations of amenities, and any special instructions or features.
  • Issue Resolution: Address and resolve any guest concerns or complaints promptly and professionally, ensuring a positive outcome.
  • Support Services: Assist with various event-related tasks such as managing lines, directing guests, and ensuring that areas are kept orderly and clean. Will help run booths for exhibitors if needed.
  • Emergency Response: Be prepared to respond to any emergency situations or disruptions in a calm and effective manner, following established protocols.
  • Feedback Collection: Gather feedback from guests about their experience and report any significant issues or suggestions to the event coordinator or management.
  • Team Collaboration: Work closely with other event staff to ensure smooth operations and effective communication during the event.
Qualifications:
  • Customer Service Experience: Previous experience in a customer service role, especially in events or hospitality, is preferred.
  • Communication Skills: Excellent verbal communication skills with a friendly and approachable demeanor.
  • Problem-Solving: Strong problem-solving abilities and the capability to handle unexpected situations with professionalism.
  • Attention to Detail: Ability to pay attention to details and follow instructions accurately.
Additional Information:
  • Work Hours: Days will vary depending on the event, with the hours being 4:00pm-12:00am to allow time to set up after the event. The events are always from 7:00pm-10:00pm
  • Uniform: Black shirt (no logos), black pants (no leggings), black shoes (comfortable tennis shoes best.)