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Operations Manager
4 months ago
Chew is a mission-driven food and beverage innovation company founded on the notion that consumers should not have to choose between what tastes great and whats good for you.
DELICIOUS. NUTRITIOUS. SUSTAINABLE. PROFITABLE. SCALABLE.
We are looking for a balance between creative and pragmatic - someone self-motivated and driven to explore new ways of creating mutually beneficial partnerships, someone who is team-oriented and obsessed with details done with excellence. You will possess a strong knowledge of developing, implementing, and leading internal production systems and processes. This is an opportunity to dream big and help create food that will change the world
Chew partners with major industry players who want truly disruptive and impactful innovation and desire our experience, flexibility, and focus. We break down barriers with a fresh perspective, deep and varied expertise, and creative problem-solving to tackle challenges at every step of the go-to-market process, creating delicious, nutritious, sustainable, profitable, and scalable products.
To do this, we surround ourselves with both inspired and inspiring people.
As the Operations Manager, you will manage operations at our Cambridge production facility and collaborate with our internal R&D Team in Boston to establish safe, efficient, and scalable processes. Chew will deliver fantastic food products in a culture of Operational Excellence through your expertise, initiative, and passion for excellence.
WHAT YOU WILL DO
- Working under the mentorship and direction of the Vice President of Commercialization and in collaboration with the R&D Team, research and establish exceptional production processes that ensure food safety and product quality in a scalable pilot volume facility.
- Draft and implement Standard Operating Procedures (SOP), Work Instructions, and related training aids to facilitate repeatable, reliable production operations.
- Oversee the execution of Chew's production process and commitment to Chew's partner deliverables and expectations; utilize the methods and techniques of Lean Manufacturing and food safety/GMP principles; provide leadership and technical direction to team members.
- Establishes and communicates production Key Performance Indicators (KPI), analyzes performance and trends with the team, and identifies opportunities for continuous improvement.
- Support transferring processes and technology to larger-scale production processes and contract manufacturing partners.
- Assist in identifying, installing, and qualifying new processing and testing equipment.
- Ensure that Chew production facilities meet exceptional food safety and housekeeping standards.
- Ensures the reliability and maintenance of production and facilities equipment, including corrective/preventive action and the equipment calibration program.
- Assist the Vice President of Commercialization with identifying and vetting co-manufacturing sources regionally and globally as part of Chew's production scalability and growth objectives.
- Support the Vice President of Commercialization and the Chew R&D Team during scheduled production downtime, as directed.
WHAT YOU BRING TO CHEW
- Extreme organization and attention to detail.
- Ability to work independently and in a team environment.
- Expertise in Operational Excellence and Lean Manufacturing in a regulated food manufacturing environment.
- GSD (Get Stuff Done) mindset; positive attitude with a generous, helping personality. An inspirational, motivational leader.
- Organizational and multi-tasking proficiency.
- Ability to absorb detailed information and effectively structure and communicate with the team.
- Exceptional ability to plan, prioritize, and execute with excellence and accuracy.
- Proven effectiveness in working under pressure, resolving immediate problems while thinking through longer-term solutions, getting ahead of tight deadlines, and keeping a sense of humor.
Other skills and attributes that will contribute to success in this role:
- 5-10 years of supervisory experience in the food manufacturing industry; able to assume accountability and responsibility in a small, lean, and fluid organization.
- HACCP/Food Safety experience.
- Strong computer literacy (including ERP systems).
- Fluent in English
