QA Administrative Support

1 month ago

Newark, United States RK Logistics Group Inc Full time
Job DescriptionJob DescriptionDescription:This is a Temp to Hire PositionSend Resumes to Edmund P. and Jericho S. (Must be interviewed)
Summary:The ideal candidate should possess strong skills in Excel, Microsoft Office applications, English grammar, have completed junior college (AA Business Administration), and have at least one year of experience working directly with ISO-9001. Additionally, experience in document control, familiarity with 8D Analysis, 5-Why’s Analysis, and Fishbone Analysis is preferred. We are looking for a team player who thrives in a collaborative environment and is committed to meeting deadlines. This individual should also demonstrate a strong work ethic. The role will be provided with training to grow into a QA Analyst. Requirements:

Essential Functions:

  • Responsible for the Corrective Action Reporting (CAR) process including working closely with other leadership members and provide tactical support and oversight of CAR owners.
  • Ensure data integrity of all QCBD quality and CAR material, Authorizes the approval process of CARS
  • Work with operations and warehouse personnel to find root cause for CARs and implement solutions for solving root cause.
  • RK takes an approach which requires a lower level of RCCA analysis (the 5 whys)
  • Create CAPA (Corrective Action, Preventative Action) plans to ensure CARs are not repeated
  • Drive projects to implementation on all root cause and quality events
  • Lead CAPA meetings, 5 Whys, Fishbone and other quality workshops
  • Assists with Quality training which establishes and maintains the skills and capabilities for all CAR participants within the Quality Collaboration by Design (QCBD) database module.
  • Assist in all quality programs and initiatives, including 5S implementation and refresher
  • Ensures safety in all quality programs and solutions to CAR and CAPA concerns • Communicates to customer regarding solutions to CARs
  • Works to implement new programs, initiatives and software as needed to support quality programs throughout organization.
  • Participates in training to learn all levels of quality to support department, role and organization The following requirements are also essential and expected of all employees:
  • Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner with coworkers, managers, and others in the workplace.
  • Follows direction, is engaged and productive, and is flexible and adaptable to changing conditions and expectations.
  • Has ability to work independently and to collaborate with and support other members of the department and across the enterprise.
  • Maintains regular and reliable attendance.
  • Demonstrates the Company’s core values and complies with Company policies and procedures.
  • May be required to perform duties outside of the above responsibilities from time-to time, as needed. Scope and Accountability:
  • Strong sense of urgency and drive to succeed.
  • Follows detailed and defined instructions.
  • Excellent verbal, interpersonal and written communication skills.
  • Resolves task-related problems in straightforward situations.
  • Flexibility and ability to adjust to sudden changes in operation goals. Competencies
  • Business Acumen.
  • Communication Proficiency.
  • Technical Capacity.
  • Presentation Skills.
  • Personal Effectiveness/Credibility.
  • Leadership.
  • Collaboration.
  • Strong understanding of quality requirements and Root cause and corrective action plans Travel
  • This position requires travel to local Fremont Sites Knowledge and Experience:
  • High School diploma with minimum 2 years in warehouse quality role.
  • Strong written English skills as you will be expected to review the work of others, teach, and improve their skills, as well as holding them to high standards of performance.
  • Broad and skillful oral communication is necessary for Change Management activities with front-line floor personnel and management and to utilize discretion with Client senior executives.
  • Intermediate to advanced knowledge of Excel.
  • Good overall computer skills, with database, Word, PowerPoint and Publisher capabilities.
  • Experience in coordination of projects and driving solutions.
  • Driver’s license – current
  • Takes initiative, proactive in duties and proposed solutions to existing problems
  • Ability to handle stressful situations and still perform job at required high level
  • Understands and follows RK Group’s Mission Statement, Core Values and Quality Statement RK Qualities
  • Adherence to all RK Safety, Quality, ISO and HR policies and standards


RK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if RK Logistics Group is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.


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