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Bell & Valet Shuttle Driver (Full -Time)

3 months ago

Albuquerque, United States Route 66 Casino Hotel Full time
Job DescriptionJob Description

JOB DESCRIPTION

Position Title: Bell & Valet Shuttle Driver

Department: Bell & Valet Services

Employment Classification: Non-Exempt

Position Summary/General Description:

A Bell & Valet Shuttle Driver provides transportation for guests and employees to and from the Route 66 Travel Center, the 66 Pit Stop, and the Route 66 Casino Hotel.

Expectations:

  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the casino.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position.


Essential Duties & Responsibilities:

  • At all times provide exceptional guest service with a SMILE; and provide outstanding guest and employee relations at all times.
  • Provide courteous customer service and effectively handle customer problems/complaints.
  • Conduct daily safety vehicle inspections and reports any unsafe findings to the supervisor.
  • Protect all vehicle safety equipment; provide a clean environment.
  • Communicate activities and promotions at Route 66 Casino as well as informing guests about casino venues, events, hours of operation and giving general directions.
  • Provide information regarding the Route 66 Casino Players Club Program.
  • Assists with and assumes the duties of casino valet, shuttle and hotel bell staff as needed.
  • Work odd or unusual hours, including weekends and holidays.
  • Perform additional duties and responsibilities as necessary or assigned.


Education & Experience

  • GED or high school diploma preferred.
  • Relevant work experience preferred.

Licensing & Certification:

  • None

Computer Equipment, Software, Machinery:

  • Proficient operating a passenger van.


Essential Physical Requirements:

  • Requires the ability to drive, hear, sit, talk, turn/twist and repetitively use hands 51-100% of the time.
  • Requires the ability to balance/climb, bend over, crouch/stoop, kneel, reach overhead, stand and walk 1-24% of the time.
  • Requires the ability to push/pull, carry, lift and slide transfer 1-50+ lbs. 1-24% of the time.

Essential Mental Demands:

  • Requires the ability to read and write 51-100% of the time.
  • Requires the ability to interpret data 25-50% of the time.
  • Requires the ability to solve problems, organize, plan and make decisions 1-24% of the time.


Supervisory Responsibilities:

  • None


Work Environment (inside/outside):

  • The job is performed outdoors with exposure to hot/cold temperatures, loud noises and fumes (e.g., exhaust and cigarette smoke).

Other Requirements:

  • Must be able to obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide and maintain a valid New Mexico drivers’ license.
  • Applicant will be required to pass a pre-employment alcohol/drug screening.