Bellperson/Shuttle Driver

2 weeks ago


Albuquerque, New Mexico, United States Spire Hospitality Full time

We offer a comprehensive benefits package, including early pay, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, and hotel discounts.

Job Summary

As a Bell Person, you will provide exceptional service to our guests, ensuring seamless operations during arrivals and departures. Your primary focus will be on delivering top-tier service, providing luggage assistance, and ensuring guests' comfort as they settle into their rooms.

Key Responsibilities
  • Deliver outstanding service to guests, responding promptly to their requests and ensuring an exceptional experience
  • Possess comprehensive knowledge of hotel facilities and the surrounding area
  • Retrieve and load guest items to and from cars, buses, vans, and carts
  • Escort guests to their accommodations, visually inspect the room, and highlight its features and the room compendium for their convenience
  • Manage stored luggage by tagging bags and providing guests with corresponding claim tickets, while ensuring luggage is securely organized in designated areas for safekeeping
  • Address and resolve guest concerns with attentive service recovery
Hotel Specific

The DoubleTree Hotel believes top-tier Team Members deserve recognition. By securing a position with us, you will be awarded with up to $1,000 in incentives paid throughout your first year. Incentives will be awarded on your 30th day of employment, 6-month anniversary, and 1-year anniversary.

Physical Demands
  • Grasp, lift, carry, and move packages, boxes, and luggage up to 75 lbs. continuously throughout the shift
  • Ability to stand and walk continuously throughout the shift
  • Sufficient manual dexterity in hands to load and unload luggage
  • Perform tasks requiring bending, stooping, kneeling, and walking significant distances at the hotel
Qualifications
  • High school diploma or its equivalent
  • No experience is required. Prior Driver, Hospitality, Bell Person, or Door Person experience preferred
  • Valid driver's license required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.


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