Director of Programs

4 weeks ago

Cleveland, United States Open Doors Academy Full time
Job DescriptionJob Description


Department

Programming

Job Status

Full-Time

Reports To

Chief Program Officer

Job Type

Regular

Positions Supervised

Program Managers

FLSA Status

Exempt

Amount of Travel

50% local travel

Work Schedule

M-F 9:00 – 5:00 or

10 -6:00, flexibility; Occasional evenings and weekends

POSITION SUMMARY

Under the direction of the Chief Program Officer (CPO), the Director of Programs (DOP) is responsible for the day-to-day management of the afterschool, summer, family, and scholar travel programs, The DOP supervises of the Program Managers and the Director of Family Engagement.

ESSENTIAL FUNCTIONS

  • Program Management:
  • Manages ODA’s four core Northeast Ohio programs: afterschool, summer, family and scholar trips.
  • Oversees scholar recruitment and retention. Ensures programs are operating at capacity.
  • Identifies communication needs from a programmatic level so scholars and families have the information they need to particulate fully in services.
  • Ensures programs reflect principles of diversity, equity, inclusion, and belonging.
  • Ensures consistent implementation of afterschool programming across sites.
  • Collaborates with the CPO to effectively onboard the programming team.
  • Ensures effective design and implementation of new and existing programs.
  • Collaborates with the CPO and Summer Programming Leadership Team to help plan and prepare for summer camp.
  • Leads the implementation of summer programming, including summer camp.
  • Collaborates with the Director of Family Engagement to provide vision and structured family programming that is responsive to families’ needs.
  • Collaborates with the CPO on the design of scholar trips.
  • Manages the implementation of scholar trips.
  • Oversees the following programming budgets: afterschool by district, summer, family, and travel.
  • Collaborates with the CPO to ensure effective and timely client communications.
  • Collaborates with Compliance, Operations and Data Managers to ensure efficient and effective systems.
  • Maintains annual programming calendar including dates of operation, family events, district-specific events, services learning trip, field trips, and coordinates transportation with the Operations Manager.
  • Collaborates with the CPO and the Director of COSA, to prepare, plan and deliver effective staff professional development programs.
  • Assists the CPO and the Director of COSA with the selection of curriculum, planning and implementation of the staff trainings.
  • Collaborates across departments including finance, advancement, and marketing and communication.
  • Oversees scholars and families onboarding process.

  • Staff Management
  • Builds and leads a collaborative team.
  • Co-leads programming team meetings with the CPO and the Program Managers.
  • Leads weekly Programming Leadership Team meetings.
  • Collaborates with the CPO and COO to develop program and team members’ goals and professional development plans.
  • Conducts weekly one-on-one meetings with direct reports.
  • Conducts quarterly performance conversations direct reports.
  • Provides ongoing coaching, feedback, and support to direct reports.
  • Identifies training needs among staff and works with team to deliver training to enhance programming
  • Attends budget review meetings with direct reports and CFO.

  • Program Assessment

    • Implements logic models.
    • Along with the CPO, establishes and maintains data collection methods to track the progress of each scholar.
    • Implements program assessments according to assessment calendar.
    • Collaborates with the CPO and Data Manager to implement evaluation instruments.
    • Conducts quarterly campus observations to ensure high-quality programming.
    • Collaborates with the CPO and Director of COSA to implement the program-level assessment: Youth Program Quality Assessment biannually.
    • Responsible for the attainment of all program goals, including but not limited to, recruitment, academic, social emotional learning, family, compliance, and data collection.
    • Ensures program data is effectively gathered and stored.

    • Partnerships
    • Builds a collaborative relationship with all school personnel.
    • Builds strong relationships with community partners.
    • Serves as the point person for the Say Yes to Cleveland partnership.

    ORGANIZATIONAL VALUES AND PRIORITIES

    • Advances the organization’s professional image.
    • Promotes the organization’s mission, philosophy, and vision.
    • Maintains open and effective communications.
    • Uses problem-solving techniques to tactfully address questions and concerns.
    • Maintains a professional appearance. Wears work attire appropriate for position
    • Maintains the confidentiality of privileged information.

    • Participates as an active member of the leadership team.
    • Upholds company policies and follows administrative guidelines and procedures.
    • Provides staff leadership. Engenders staff enthusiasm and teamwork. Promotes a safe, efficient, and effective work/learning environment. Advances the change process. Implements strategies and timelines to accomplish company objectives. Helps resolve problems.
    • Serves as a liaison between the leadership team and program staff.
    • Develops a strong culture among staff, parents, and the community based on ODA values.
    • Maintains up-to-date knowledge around emerging program trends.
    • Collaborates with managers to administer approved budgets for assigned areas of responsibility.
    • Prepares and maintains accurate records. Submits required paperwork on time.
  • Assists with other Programming Department initiatives as necessary.

POSITION QUALIFICATIONS

Competency Statements:

  • Problem Solving: Carefully evaluates alternatives and utilizes tactics and techniques that have worked in the past to minimize risk.
  • Enthusiasm: Operates with a good deal of energy and intensity that keeps others inspired and involved.
  • Interpersonal Demeanor: Keeps their feelings under control.
  • Organization: Systematic, precise and methodical.
  • Communication: Effectively states expectations, thoughts, and ideas.
  • Feedback: Provides frequent, frank and direct feedback to others.
  • Productivity: Has a clear focus on results and sets challenging, but realistic goals.
  • Loyalty: Respects opinions of individuals in authority and uses them as resources for information, direction and decision-making.
  • Empathy: Demonstrates an active concern for people and their needs.

SKILLS & ABILITIES

Education:

  • Bachelor’s degree in Education, social work or related field required.
  • Master’s Degree preferred.

Experience:

  • Experience in education in a non-profit setting highly desirable.
  • Minimum of three years of supervisory experience.
  • Classroom management and curricula design and implementation experience preferred.

Technical Skills:

  • Proficient in Microsoft Office Suite
  • Strong organizational Skills

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential functio

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