Manager, Payment Services

2 weeks ago

West Palm Beach, United States The Sterling Organization LLC Full time
Job DescriptionJob Description

Sterling Organization is seeking a Manager, Treasury at either our headquarters in West Palm Beach, FL or in Detroit, MI. The position focuses on banking and cash management functions, requiring a candidate who is a strong communicator, proactive, detail-oriented, and a quick learner with problem-solving skills.

Responsibilities

  • Assist in opening and closing of bank accounts which includes completing banking resolutions and KYC documentation. Circulating signature cards, treasury management services agreements and implementing treasury management products.
  • Maintain accurate banking records by owning the bank account inventory master file (over 200 bank accounts)
  • Maintain current records for all investors by fund, which includes ensuring we have the most recent wiring instructions for investor distributions. Obtaining investor wiring instructions from Investor Relations, calling investor contact to verbally confirm wiring instructions, recording those instructions in the master wire log, and creating/amending wire templates in our TMS, GTreasury.
  • Assist with the administration of GTreasury TMS to include maintaining payment templates (500+ wire/ACH payment templates), maintaining daily schedule of balance and transaction reporting (200+ reports), ensuring BAI files are successfully loaded and those reports are delivered to the proper distribution groups, assist with the creation of TA Rules and monitor TA Rule exceptions each morning and assist with resolving payment transmission errors/failures, working with our banking partners and GTreasury Connectivity Team.
  • Initiate, track and confirm wire/ACH payment requests executed in GTreasury and online banking portals.
  • Maintain Master Vendor Wire Log ensuring all vendor wiring instructions are current and accurate.
  • Manage Positive Pay Exceptions which includes researching and decisioning check and ACH exceptions.
  • Assist with completing and tracking fraudulent check claims. Work with our banking partners and local law enforcement to ensure return of funds.
  • Assist Property Accounting and Capital Markets teams with completing Automatic ACH Debit Authorizations auto-loan payments.
  • Assist Legal with inquiries such as wiring instructions, current W-9’s and confirmation of incoming wiring payments.
  • Identify, propose and engage in process improvements to our current systems and new systems.

Skills and Qualifications

  • Bachelor’s degree in finance, Accounting or Business Administration
  • Preferred minimum of five (5) years of related industry experience
  • Minimum of five (5) years of related Banking or Treasury experience
  • Proven history of maintaining highly confidential information
  • Proficient in Microsoft Excel, Microsoft Word, and online platforms skills with aptitude to learn new software and systems

Preferred Qualifications

  • Progressive experience in a cash management/treasury environment
  • Team focused, eager to serve others
  • Communicates information clearly and effectively
  • Yardi experience preferred but not required
  • GTreasury experience preferred but not required

Sterling Organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law

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