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Production Supervisor

2 months ago

Waukegan, United States Overture Promotions Full time
Job DescriptionJob Description

Who We Are: Overture Promotions is an award-winning promotional product agency; we design and produce swag for events, new hire kits, brand activations, company stores and much more. Unlike most, we have a unique ability to offer end-to-end services under one roof.  In-house services include graphic design, web development, onsite screen printing and embroidery, 240,000 SF of warehouse space, pick-pack, and kit assembly. We’re a minority-owned business that’s woman-led. We work with companies of all sizes, including many of the world’s most recognizable brands.

Summary:  As a Production Supervisor, you will be responsible for managing the production processes within the Screen-Printing and Production Receiving departments. Your primary focus will be ensuring operational efficiency, overseeing staff, and maintaining the equipment and facilities. This role requires on-site presence 5 days a week at our headquarters.

Duties and Responsibilities: 

  • Supervise staff to ensure smooth production of goods, organizing and monitoring workflow 
  • Achieve manufacturing objectives by setting clear job expectations, planning, and appraising job results, coaching, addressing employee performance, and enforcing company policies and procedures 
  • Train and mentor employees through one-on-one sessions to support their development 
  • Maintain workflow by continuously monitoring and improving processes, setting processing variables, observing control points and equipment, and coordinating resources across departments 
  • Complete production plans by scheduling personnel, prioritizing tasks, monitoring progress, resolving issues, and reporting on production outcomes 
  • Uphold quality standards by implementing and enforcing production guidelines 
  • Ensure equipment is operational by scheduling repairs and evaluating new techniques and equipment 
  • Provide critical production information by compiling and analyzing performance data and responding to inquiries 
  • Develop and update systems and procedures by analyzing operational practices, record-keeping, and resource needs, and implementing necessary changes 
  • Maintain a safe and clean work environment by educating staff on safety protocols and ensuring compliance with company policies 
  • Resolve personnel issues by analyzing data, investigating concerns, identifying solutions, and recommending appropriate actions 
  • Oversee the operations of both the Screen-Printing and Production Receiving departments 
Qualifications: 
  • Must be bilingual in both English and Spanish 
  • Strong time and process management skills 
  • Expertise in process improvement and efficiency
  • Knowledge of quality control and safety standards 
  • Effective team management and coaching abilities 
  • Strong decision-making and production planning skills
  • Keen attention to detail 
  • Excellent communication skills 
  • High school diploma 
  • 2-3 years of relevant experience in a manufacturing environment 
  • Prior supervisory experience 
Benefits:
  • Complete insurance coverage – Medical, dental, vision, life insurance, flex spending accounts and disability plans with Company contributions
  • Pet insurance and bring your dog to work days
  • Corporate partnerships with Life Time Fitness, Bears Fit, Skechers and Tickets at Work
  • Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
  • 401(k) eligibility day one of employment, with a Company match after the first year of employment
  • Paid maternity and paternity leave based on years of service
  • Relaxed dress code
  • Overture family fun – Summer BBQs, volunteer engagement groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs
  • Employee referral bonus


*Relocation assistance is not available*


 

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