Current jobs related to Guest Services Assistant - Miami - Miami Rescue Mission Inc

  • Guest Services Manager

    3 days ago

    Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...

  • Guest Services Manager

    1 week ago

    Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionAbout Evolution Parking & Guest ServicesWe are America's exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages parking and front door services at top hotels like the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...

  • Pool and Beach Service Associate

    1 week ago

    Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Pool and Beach Attendant will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key ResponsibilitiesPresent menu, answer questions, and make suggestions regarding food, beverage, and service.Engage with guests, hold professional conversations, and provide a welcoming...

  • Guest Service Representative

    2 months ago

    Miami, United States Crescent Services Full time

    Job SummaryCrescent Services is seeking a highly skilled Guest Service Agent to join our team at Mayfair House Hotel & Garden. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration: Greet customers immediately...

  • Guest Service Agent

    4 weeks ago

    Miami, United States Crescent Services Full time

    Guest Service AgentAt Crescent Services, we're seeking a highly skilled Guest Service Agent to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.Key Responsibilities:Guest Greeting and Check-In: Welcome guests with a warm...

  • Guest Service>

    4 months ago

    Miami, United States Schulte Companies Full time

    Schulte Companies - 3255 Northwest 87th Ave [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Welcome guests and provide exceptional service at the front desk; Manage reservations and ensure accurate billing; Maintain cleanliness and organization of guest rooms; Prepare and serve food and beverages in the...

  • Student Guest Services Assistant

    4 weeks ago

    Miami, Florida, United States Florida International University Full time

    Job SummaryFlorida International University is seeking a highly motivated and detail-oriented Guest Services Assistant to join their team. As a Guest Services Assistant, you will provide exceptional customer service to students, faculty, and staff, while ensuring a positive and welcoming experience for all visitors to the university.ResponsibilitiesProvide...

  • Guest Service Agent- Full time

    4 weeks ago

    Miami, United States Crescent Services Full time

    For seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place...

  • Guest Service Agent

    4 weeks ago

    Miami, United States Crescent Services Full time

    Job Title: Guest Service Agent - Part TimeCrescent Services is seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...

  • Guest Service Agent

    3 weeks ago

    Miami, United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Crescent Services. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. You will be the first point of contact for our guests, and your warm and welcoming...

  • Guest Service Agent

    1 week ago

    Miami, United States Crescent Services Full time

    Guest Service Agent - Part TimeCrescent Services is seeking a skilled Guest Service Agent to join our team at Mayfair House Hotel & Garden. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities: Greet guests with a warm and...

  • Guest Service Agent

    2 weeks ago

    Miami, United States Crescent Services Full time

    Guest Service Agent - Part TimeCrescent Services is seeking a highly skilled Guest Service Agent to join our team at Mayfair House Hotel & Garden. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Greet...

  • Guest Services Agent

    3 days ago

    Miami, United States Accor North America Full time

    Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible Guest Service, Agent, Guest, Front Desk

  • Valet Parking Attendant

    2 weeks ago

    Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job Title: Valet AttendantAt Evolution Parking & Guest Services, we're seeking a highly motivated and customer-focused Valet Attendant to join our team. As a Valet Attendant, you will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner.Key Responsibilities:Assist arriving and departing...

  • Guest Service Agent

    4 months ago

    Miami, United States Sonesta International Hotels Full time

    Job Description Summary Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Job Description Key Job Functions Handle check-in/check-out of all hotel guests. Assist PBX with switchboard duties. Provide Concierge service....

  • Guest Service Representative

    2 weeks ago

    Miami, United States Sonesta International Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Sonesta International Hotels. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest ServiceCheck-in and check-out hotel guests efficiently...

  • Guest Services Supervisor

    2 months ago

    Miami Beach, Florida, United States Vensure Employer Services Full time

    Essential Knowledge, Skills, and Competencies Ability to manage multiple tasks simultaneouslyProficient in Property Management Systems (preferably Room Master)Required QualificationsBachelor's degree in communications, hospitality, tourism, or related fieldsA minimum of 2 years of relevant experienceFluency in both English and Spanish is mandatoryExperience...

  • Guest Service Ambassador

    3 weeks ago

    Miami, United States SP Plus Corporation Full time

    Job SummarySP Plus Corporation is seeking a highly motivated and customer-focused Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, providing a warm welcome and ensuring a seamless experience throughout their stay.Key ResponsibilitiesGreet and Assist Guests: Greet all...

  • Valet Parking Attendant

    2 weeks ago

    Miami, Florida, United States Evolution Parking & Guest Services Full time

    Job Title: Valet AttendantWe are seeking a highly skilled and customer-focused Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional guest service to our clients, ensuring a seamless and memorable experience for all.Key Responsibilities:Assist arriving and departing...

  • Guest Service Expert

    2 weeks ago

    Miami, Florida, United States Marriott International, Inc Full time

    Job OverviewWe are seeking a highly skilled and dedicated Guest Service Expert to join our team at The Ritz-Carlton Coconut Grove Miami. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide exceptional service to guests,...

Guest Services Assistant

3 months ago

Miami, United States Miami Rescue Mission Inc Full time
Job DescriptionJob Description

Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life.

The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team.

ABOUT

The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.

We are currently seeking full-time Guest Service Assistant(s) to monitor residents at our homeless shelter at the Center for Men in Miami, FL.
Shift(s) available:
7:30AM - 4:00PM
1:00PM - 9:30PM
2:30PM - 11:00PM
11:00PM - 7:30AM
Including weekends and holidays as needed


JOB SUMMARY

The Guest Service Assistant (GSA) monitors and oversees residential clients at our Centers. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.


DUTIES

  • Oversees front desk, laundry room, Guest Service CSAs and ensures clients and visitors of the Center are treated with respect and dignity
  • Routinely checks for hazardous substances and unsafe conditions in the facility and corrects immediately when possible or reports it to Supervisor or Director if unable to remedy
  • Reports maintenance problems to Supervisor
  • Helps maintain a safe, clean and secure environment for residents, employees, volunteers and visitors
  • Handles emergencies according to policies and procedures and notifies management with timely incident reports
  • Responds to emails and phone calls in a timely manner, and keeps other staff informed
  • Monitors residents throughout the Center, and ensures that all residents are treated with dignity and respect
  • Assists with orientation for new residents and volunteers
  • Listens to residents, makes decisions based on available facts using wisdom, compassion and according to company policy
  • Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
  • Must be in agreement with and sign The Caring Place Statement of Faith
  • Performs other related duties as assigned

REQUIREMENTS

  • Requires a high school diploma or GED, some college level coursework in social work or knowledge of addictions and relapse prevention highly preferred
  • Must have one (1) year work experience in social services or security-related work
  • Must be of good moral character with knowledge of homelessness and addiction issues, and have the ability to lead clients by example
  • Must have good communication, computer and organizational skills with knowledge of basic facility maintenance and security
  • Must be able to multi-task and make sound decisions in a fair and compassionate manner
  • Must have good interpersonal skills to effectively interact with a diverse population and all levels of residents, employees, volunteers and guests
  • Must be able to understand, speak, read and write English and carry out oral and written instructions.

PHYSICAL REQUIREMENTS

  • Must be very mobile as sitting, walking, standing, stooping, bending and reaching are required to perform essential job duties
  • Must have the ability to lift and/or carry objects weighing up to 25 pounds
  • Must be able to see, hear and speak, in order to interact with staff and the general public
  • Must be able to move around unassisted as needed to perform essential job duties

PERKS AND BENEFITS

  • Free lunch on site
  • Day off for Birthday/Work Anniversary
  • Employee Discounts
  • Holidays (12)
  • Paid Time Off
  • Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
  • Company Paid Life insurance
  • 403b Retirement Plan with 3% match

Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.