Current jobs related to Contact Center Representative - Lindon - HelpCloud

  • Customer Service Representative

    1 month ago

    Lindon, Utah, United States HelpCloud Full time

    About the RoleWe're seeking experienced Contact Center Representatives to provide top-notch customer service and resolutions over the phone. Previous contact center experience is preferred but not required. We're looking for representatives who can work in our Lindon, UT office.What We OfferCompetitive payHealth, dental, and vision insurance with 80-100% of...

  • Customer Service Representative

    1 month ago

    Lindon, Utah, United States HelpCloud Full time

    About HelpCloudWe're a dynamic company seeking experienced professionals to join our team as Contact Center Representatives. Our ideal candidate will be responsible for providing top-notch customer service and resolutions over the phone.What We OfferCompetitive pay with opportunities for daily and weekly SPIFF bonusesHealth, dental, and vision insurance with...

  • Test Center Administrator

    3 weeks ago

    Lindon, Utah, United States Prometric Full time

    Job Title: Test Center AdministratorThe Test Center Administrator plays a vital role in ensuring the integrity and security of exams at Prometric test centers worldwide. As a representative of Prometric, you will be responsible for maintaining a professional and welcoming environment for candidates.Key Responsibilities:Verify candidate identification and...

  • Customer Service Representative

    4 weeks ago

    Lindon, Utah, United States HelpCloud Full time

    About UsWe're a dynamic company, HelpCloud, seeking experienced professionals to join our team as Contact Center Representatives. Our ideal candidate will be responsible for delivering top-notch customer service and resolutions over the phone.What We OfferCompetitive hourly rate of $15Daily and weekly SPIFF (cash) bonusesBi-weekly pay schedule (every other...

  • Customer Service Representative

    3 weeks ago

    Lindon, Utah, United States HelpCloud Full time

    About UsWe're a dynamic company, HelpCloud, seeking experienced professionals to join our team as Contact Center Representatives. Our ideal candidate will be responsible for delivering top-notch customer service and resolutions over the phone.What We OfferCompetitive PayComprehensive Benefits Package including health, dental, and vision insurance, short- and...

  • Test Center Administrator

    4 months ago

    Lindon, United States Prometric Full time

    OVERVIEW : The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification,...

  • Customer Service Representative

    4 weeks ago

    Lindon, Utah, United States Penske Full time

    Penske Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures, and responding to inquiries.Key Responsibilities:Handle customer inquiries and provide sales...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    Lindon, Utah, United States Penske Full time

    Penske Job OpportunityAs a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a busy Corporate Sales Center. Your key responsibilities will include explaining sales procedures, responding to customer inquiries, and inputting customer information into the database. You will also...

  • Customer Service Representative Fueler/Washer

    3 weeks ago

    Lindon, Utah, United States Penske Full time

    Job Opportunity at PenskeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer at Penske.Key Responsibilities:Handle incoming sales and customer service calls in a fast-paced Corporate Sales Center environment.Explain sales procedures and respond to customer inquiries in a...

  • Goldsmith

    2 months ago

    Lindon, United States Partners Personnel Full time

    Job DescriptionJob DescriptionOverview:This position will report to our Head of Manufacturing. The bench jeweler role is in our goldsmith department adding the final touches to our awesome rings.Primary ResponsibilitiesHelp make and produce the COOLEST rings on the planetMeet weekly Manufacturing goalsWorking with different and diverse materialsMust-have...

  • Senior Underwriter

    2 weeks ago

    Lindon, Utah, United States Global Payments Full time

    Job SummaryWe are seeking a highly skilled Senior Underwriter to join our team at Global Payments. As a Senior Underwriter, you will be responsible for working with Operational and Sales teams, business Partners, and Payment Facilitators to establish accounts and ensure they are maintaining parameters set forth in their contracts.You will work on and enforce...

Contact Center Representative

3 months ago

Lindon, United States HelpCloud Full time
Job DescriptionJob DescriptionSalary: $15/hr. + Accelerators

About:

We’re seeking experienced Contact Center Representatives that will be responsible for over the phone support and providing customers with top notch customer service and resolutions. Previous contact center experience is preferred but not required. We are seeking representatives that can work in our Lindon, UT office.



HelpCloud offers:

  • Competitive Pay
  • Health, dental and vision insurance with 80-100% of monthly premium covered by employer, HSA option available 
  • Short- and long-term disability plans
  • Life insurance provided by employer
  • Accrual based paid and unpaid time off
  • Great work-life balance
  • A focus on company culture: themed Culture Fridays, quarterly company parties, weekly thought leadership lectures, and more
  • Company provided lunch on Fridays
  • Snacks provided in break room (fruit, vegetables, granola bars, cereal with milk and milk substitutes)
  • Regular performance recognition/spiffs and contests: daily, weekly, monthly, quarterly, biannually and annually 
  • Great office location just off 1600 N, Orem freeway exit and local coffee shop within walking distance (coffee also provided in break room)
  • Locally owned and operated and we commit to never off-shoring any job role at HelpCloud


Qualifications:

  • Customer first mindset to resolve any and all questions/concerns
  • Excellent communication skills with the ability to listen
  • Accurate, fast typing and entering correct data on customer profiles using computer software 
  • Basic computer skills, navigation and data entry
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with others to resolve inquiries
  • First point of customer contact for general inquiries, issues and concerns
  • The drive to continue self-educating on our services and industry


Requirements:

  • High school diploma or GED / equivalent
  • U.S. citizenship
  • 18 years of age or older
  • Able to pass a background check


Nice-to-have:

  • 1 - 2 years of Customer Service Experience
  • 1 - 2 years of Call Center Experience


Compensation:

  • $15/hr. base pay
  • Additional opportunity to make daily and weekly SPIFF (cash) bonuses
  • We pay bi-weekly (every other Friday)



Come join our growing team