Administrative Specialist, School of Nursing
3 weeks ago
Job Description
To provide administrative and operational support to the School of Health Professions Department of Nursing. Coordinate information flow between students, faculty, administrators, internal college departments and outside agencies. This position exists to develop, manage, maintain, and support the administrative, operational, regulatory, and assessment activities and processes associated with the Department of Nursing.
Required Qualifications
- Three years of job-related experience.
- Demonstrated ability to work within a team.
- Strong written and oral communication skills.
- Cultural competence in effectively working with a diverse population.
- Understanding of and willingness to embrace the Benedictine values.
- Ability to simultaneously manage and coordinate a large number of varying tasks.
- Computer skills required: MS Word, MS Excel, MS PowerPoint, and email.
- Basic office skills required: keyboarding, filing, and answering telephones.
Preferred Qualifications
- Bachelor’s Degree
- At least five years of successful office or administrative support experience
- Proficiency with electronic record keeping and office organizational tools (software)
Provide administrative and operational support for the Department Nursing by developing, organizing, and managing program data and processes
- Organize and maintain data to meet requirements for accreditation and licensure requirements
- Support department administrators which includes managing calendars, developing reports, correspondence and other communication as needed
- Conduct surveys, collect and review program data, student feedback, and evaluations
- Maintain student handbooks, forms, information handouts, department and committee minutes, and other department documents
- Coordinate the Course Review process for department
- Coordinate meetings and events as needed
Provide student support services for the department
- Develop and maintain student communication processes and tools, including online student resource centers
- Coordinate the admission to the program which includes communication with students, record maintenance and collaboration with other College departments.
- Track student progression within the program
- Organize and maintain clinical education requirements including clinical agreements, student clinical compliance, background studies and insurance verification
- Assist graduating students with requirements related to graduation, commencement, and licensing
- Coordinate program orientations and other student events
Operational budget support
- Support department chair with operational budget tracking and queries
- Coordinate procurement of program supplies following College procurement procedures
- Process claims for services rendered for guest lecturers, student reimbursements, and deposits
Provide customer service to internal and external constituents, working respectfully and collaboratively with individuals from a variety of backgrounds and experiences
- Collaborate with administrative staff group around shared processes
- Collaborate with internal stakeholders to coordinate the onboarding of adjunct contract hires
- Support the onboarding processes for new faculty
- Provide customer service via in-person, telephone, audio/video conferencing, and email
Other duties as assigned
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