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Sales Administrator
3 months ago
Come grow with us Abel HR Services is a family-owned and operated Professional Employer Organization (PEO) that provides HR Administration, Workers Compensation, Risk Management, Employee Benefits, and Payroll services to small to mid-sized firms. Founded in 1992, we offer comprehensive human resources management to hundreds of businesses and thousands of employees across the nation. We deliver "high touch" customer service and value-add with our A-rated partners.
Position Summary
The Sales Administrator (SA) will assist and facilitate Abel HR's sales processes under the supervision and direction of the Executive Vice President. The Sales Administrator will work in close collaboration with our Sales and Implementation Team to provide exceptional customer service to our clients. The ideal candidate will be a tenured individual who will be flexible and possess the ability to multi-task with a "can do" detail-oriented demeanor.
Primary Responsibilities:
- Uphold a steadfast commitment to exceptional internal and external customer service, always maintaining a positive attitude.
- Gain a comprehensive understanding of each client and their unique requirements.
- Conduct thorough review of sale contracts for accuracy, and diligently follow up with clients for missing information.
- Provides auxiliary support for (RSD) sales representatives and organizes essential information related to sales activity and new client initiatives.
- Ensure the efficiency of processes and provide adequate support to both the Sales Team and Operations, along with Prospects & Clients.
- Communicate as needed with customers to ensure all requirements and deadlines are met.
- Collaborate effectively with internal teams to anticipate and solve problems before they occur.
- Proactively tackle issues related to administrative processes to ensure speed and efficiency.
- Act as a liaison and respond to requests from stakeholders by providing necessary support for business-related activities, including meeting preparation and material organization.
- Other related duties, as assigned.
Qualifications:
- Associate's degree required, Bachelor's degree, preferred.
- 3-5 years of previous office experience in an administrative capacity.
- Excellent organizational, written, and presentation communication skills.
- Strong analytical, problem solving and conflict-resolution skills.
- Ability to develop quality relationships and communicate effectively with management, peers, internal teams, and clients.
- Must be flexible, and have a high degree of autonomy, self-confidence, and enthusiasm with strong interpersonal skills.
- Must be detail-oriented and can manage multiple projects simultaneously, ensuring meetings are prioritized and deadlines are met.
- Strong computer skills: Microsoft Office including Outlook, and Word.
- Experience with Customer Relationship Management (CRM) systems.
- Must be familiar with the digital contract signing process from start to finish.
- Knowledge of HRIS/payroll systems.
- Knowledge of PEO products and services.
- Working knowledge of iSolved Platform is a plus.
AbelHR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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