Salesforce Platform Specialist

At MJH Life Sciences, we're committed to fostering a winning team that drives growth and success. If you're a driven professional with a passion for innovation and a strong technical background, we invite you to explore this exciting opportunity.

The ideal candidate will be responsible for the ongoing development, configuration, and maintenance of the Salesforce platform in support of our sales, marketing, and customer service functions. Key responsibilities include customizing and configuring Salesforce to align with business processes and requirements, collaborating with cross-functional teams to gather and analyze business needs, and managing user accounts, roles, profiles, permission sets, and security settings.

• Customize and configure Salesforce to meet business needs.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Manage user accounts, roles, profiles, permission sets, and security settings.
• Create and maintain custom objects, fields, workflows, validation rules, and process builder flows.
• Develop and maintain reports, dashboards, and analytics to provide insights into key performance metrics.
• Support data migration and integration projects, ensuring data accuracy and consistency.
• Provide end-user support, training, and documentation for Salesforce users.
• Stay up-to-date with Salesforce releases and new features, and assess their impact on the organization.
• Troubleshoot and resolve issues related to system functionality and data integrity.
• Maintain a clean and organized Salesforce instance by archiving and managing obsolete or outdated components.

• Bachelor's degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).
• Salesforce Administrator certification (such as Salesforce Certified Administrator) is preferred.
• Proven experience as a Salesforce Administrator, managing and customizing the platform.
• Strong understanding of CRM concepts and best practices.
• Proficiency in Salesforce configuration, including custom objects, fields, workflows, process builder, and security settings.
• Experience with data management and integration tools and techniques.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to work effectively with cross-functional teams and end-users.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.