Phlebotomist (bilingual)

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. 

We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve with a focus on the Latino Spanish-Speaking Communities.

We are currently looking for qualified candidates for our Phlebotomist role. This position reports to the Clinic Manager and is a Regular, Full Time, Non-Exempt role with a hourly rate of $22.94 with full benefits.

Primary Objective:
The Phlebotomist is responsible for safe, daily laboratory operations including set up and performs high-volume phlebotomy, specimen procurement and transfer, and result reporting, as well as performs non-clinical lab duties. This role also performs routine quality assurance reviews, as well as other CLIA-waived and moderate complexity testing. The Phlebotomist ensures a positive patient experience through strong customer service, and is a critical member of the patient Care Team.
 

Essential Functions & Responsibilities

1. Ensures proper preparation of lab procedures and safe collection of specimens, as dictated in Lab Manual or in documented Standing Orders.
2. Performs blood collection in a safe and efficient manner for patients at assigned or other sites as needed.
3. Performs routine maintenance and sanitation of storage areas, trays, centrifuges, refrigerators, freezer, and collection areas in the Laboratory in a timely manner.
4. Demonstrates current knowledge of test terminology ordered in the laboratory.
5. Notifies patients of laboratory results in a timely manner, in collaboration with Lead Phlebotomist, per protocols required by Patient Centered Medical Home (PCMH).
6. Follows the California Business and Professional Code Section 1246 and the California Code of Regulation 1034.
7. Completes all necessary paperwork for adequate specimens and test orders in a timely manner.
8. Proactively checks all lab orders in EHR and population health registry to ensure all specimens are obtained in one (1) lab visit whenever possible.

Non-Clinical/Administrative (10%)

1. Communicates with internal and external Laboratory partners (i.e. LabCorp, Quest, DPH) as needed.
2. Ensures proper and timely check-in of Laboratory patients. Trains other staff in Laboratory check-in procedure.
3. Conducts routine supply inventory check and ordering, in collaboration with Lead Phlebotomist.
4. Routinely maintains the Phlebotomist Manual and reviews Laboratory policies & procedures.
5. Conducts routine schedule maintenance of Laboratory schedule.
6. Conducts quality assurance reviews. Identifies areas of improvement, and follows up with Lead Phlebotomist
7. Participates in quality improvement projects, as necessary.
8. Performs other duties as assigned by Supervisor.

Qualifications:

• Bilingual in English/Spanish required.
• Certified Phlebotomy Technician Certificate (CPT-1 preferred). 
• High School Diploma or GED and graduated from an accredited training program. 
• BLS and CPR Certification required.
• Six months to one year in phlebotomy or health care experience preferred.
• Knowledgeable with navigating with an Electronic Health Record System.

To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:

• Medical Insurance – MNHC pays 90-100% based on plan
• Dental and Vision Insurance – free to employee
• Life Insurance – free basic policy plus voluntary option
• Flexible Spending Accounts for health & dependent care expenses
• Commuter benefits for public transportation expenses
• Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
• 12 Paid Holidays plus your birthday and 12 Sick Days each year
• 40 hours Paid Educational Leave
• 401k Retirement Savings Plan with Company Contribution

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

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