Customer Service Supervisor

3 weeks ago


New Berlin, United States Neu Tool & Supply Corp Full time
Job DescriptionJob Description

Neu Tool & Supply is a 100% employee-owned organization focused on creating an unmatched buying experience for our customers.

We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The Customer Service Supervisor will be responsible for overseeing our customer service, returns, and in-for-service teams and ensuring the delivery of high-quality service to our valued customers. This role will involve managing day-to-day operations, coaching and mentoring team members, and implementing strategies to enhance the customer service experience.

This position will lead and supervise members of the customer service team, and monitor team performance. This position will develop performance KPIs and metrics to be utilized for team development and department strategizing. Developing and implementing customer service policies, procedures, and standards to ensure consistency and efficiency to better support internal and external customers.

Requirements:

  • Bachelor's degree in business administration, management, or a related field.
  • 5+ proven experience in retail sales, customer service, or related roles.
  • Experience working in merchandising products and selling directly to consumers.
  • Background working with automotive parts a plus.

  • Counter Service

    4 weeks ago


    New York, United States Customer Service Open House Full time

    Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.


  • New Berlin, United States Labor Solutions, LLC Full time

    Job DescriptionJob DescriptionLabor Solutions has gained partnerships with multiple industrial manufacturing companies that need our assistance to help with hiring for their job opportunities. We are in search of a Customer Service Representative to join their team.Job Duties and Responsibilities:Maintain and build relationships through service provided by...


  • New Berlin, United States Extension, Inc Full time

    Job DescriptionJob DescriptionExtension is seeking a Customer Service Representative for a direct hire opportunity with one of our clients located in New Berlin, WI.About Our ClientEmployee Owned Collaborative company cultureContinued growth year after year! Key Objectives / Role ResponsibilitiesManages customer activities including customer orders,...


  • New York, United States Global Contact Services Full time

    Job DescriptionJob DescriptionGlobal Contact Services is seeking qualified Supervisor Candidates for its call center in Long Island City, NY.  Global Contact Services (GCS) is the call center provider for a large transportation agency.  With over 800 associates and taking 30,000 calls/day it's a fast-paced and fun environment.  If you have Supervisory...


  • New Berlin, United States Michaels Stores Full time

    Store - MILW-NEW BERLIN, WI - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties t Customer Service, Cashier, Retail, Customer, Merchandise


  • New Berlin, United States Liturgical Publications Full time

    Delivers professional, efficient service via phone and email to resolve customer questions and concerns regarding the creation of their publication with desktop publishing software, the transmission of their file to LPi systems, the delivery of the p Customer Service Representative, Customer Service, Support, Representative, Technical Support, Retail,...


  • New Berlin, United States Michaels Stores, Inc. Full time

    Store - MILW-NEW BERLIN, WI Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help...

  • Warehouse Associate

    1 week ago


    New Berlin, United States Pomp's Tire Service Full time

    **Warehouse Associate** 2240 S 170th St, New Berlin, WI 53151, USA Req #1066 Wednesday, February 2, 2022 Pomps Tire Service is currently hiring a Warehouse Associate. This associate will primarily be responsible for helping to maintain a clean warehouse along and helping with moving and monitoring inventory. At Pomp's, we value the opportunities to advance...


  • Berlin, United States Cap Swag | Custom Products Full time

    Job DescriptionJob DescriptionCap Swag | Boardwalk Stores | Berlin, NJ Do you love seeing the newest fitted caps come in? Do you enjoy the hustle and bustle fast-paced work environments? Do you love to see outfits come together? Are you interested in fashion? Looking for a dynamic place to grow into a position that will allow you to Exercise that creative...


  • New Berlin, United States Dynatect Manufacturing Inc Full time

    ** Customer Service Representative - $1,000 HIRING BONUS** **Job Category****:** Commercial Services **Requisition Number****:** CUSTO01120 Showing 1 location **Job Details** **Description** $1,000 HIRING BONUS AVAILABLE - Customer Service Representative Opportunity! The Customer Service Representative is directly involved in the 'front end' of the sales...


  • New Berlin, United States Dynatect Manufacturing Inc Full time

    ** Customer Service Assistant - $1,000 HIRING BONUS** **Job Category****:** Commercial Services **Requisition Number****:** CUSTO01104 Showing 1 location **Job Details** **Description** Customer Service Assistant primary responsibilities include monitoring and directing inquires to appropriate individual and/or common email monitoring system. May greet...


  • Berlin, United States Service Credit Union Full time

    Service Credit Union is seeking a **Member Service Representative Teller** for our branch located in **Berlin**. This role is a great step for anyone interested in a banking career with growth opportunities. **Pay**:Starting at $18.00 per hour. Flexible based on experience. **Hours**:PT position 25 hours/week. Saturday availability required. **Benefits...


  • New Berlin, United States Alamo Group Full time

    DetailsGreat opportunity for a Materials Supervisor in New Berlin, Wisconsin! Reporting to the Supply Chain Manager, this position is responsible for utilizing established guidelines and exercising independent judgment, leads inventory control process to support the attainment of company financial goals and customer satisfaction. Review and perform inventory...


  • New York, United States De Nora Full time

    SUMMARY The Customer Service Representative is primarily responsible for providing all processing and tracking of customer orders and complaints from start to finish. The Customer Service Representative 3 may be asked to assist the supervisor with daily tasks and team oversight as well as to provide assistance to team members and take a leadership role...


  • New Berlin, United States Beechwoodsales Full time

    ** Night Warehouse Supervisor** **Job Category****:** Warehouse **Supervisor****:** Michael Brooks **Requisition Number****:** NIGHT001177 Showing 1 location **Job Details** **Description** **Beechwood Sales & Service**, a local Anheuser-Busch and Craft beer distributor in New Berlin, WI has an excellent career opportunity as a Night Warehouse...


  • Berlin, United States The University of Vermont Health Network Full time

    This is a full-time, benefit eligible position in beautiful Berlin, Vermont! Eligible for generous benefit package and relocation assistance. APPLY TODAY! JOB DESCRIPTION Under the supervision of the VP of Support Services, directs food production and service to patients, supervises all Nutrition and Food Services (NFS) staff, Clinical Nutrition Manager,...


  • New Berlin, United States Alamo group Full time

    Details Great opportunity for a Materials Supervisor in New Berlin, Wisconsin! Reporting to the Supply Chain Manager, this position is responsible for utilizing established guidelines and exercising independent judgment, leads inventory control process to support the attainment of company financial goals and customer satisfaction. Review and perform...


  • Berlin, United States Domino's Pizza Full time

    Dominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: - Schedule - We offer flexible sched Customer Service, Service, Restaurant, Retail, Customer

  • Supervisor, Warehouse

    4 weeks ago


    New Berlin, United States Denali Ingredients Full time

    **Summary** The Warehouse Supervisor will achieve positive results through all aspects of the supply chain, including shipping, receiving, and material handling. Effectively manage issues and evaluate continuous improvement opportunities with warehouse team and/or third party logistics/warehouses, recommend, and implement departmental policies and...


  • New York, United States 61st Street Service Corp Full time

    ** 61st Street Service Corporation** ** Self-Pay, Customer Service & Adjustments Specialist II #Full Time** New York, NY 10036 **The 61st Street Service Corporation** At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service...