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Spa Manager

3 months ago


Miami, United States Hand & Stone - DoralWest Kendall Full time
Job DescriptionJob DescriptionJob Description:
NOW HIRING SPA SALES & OPERATIONS MANAGER
Multi Unit Owner - West Kendall and Doral, FL


Hand and Stone Massage and Facial Spa is seeking a full-time Sales and Operations Manager for our established spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations and customer service. Previous management experience, ideally hiring and managing multiple roles - sales and service - in a membership-based model is critical to this management position.

Spa Manager Performance will be based on the following metrics:


  • Membership Conversion You know how to promote a membership-based model, measure key metrics, and drive profitability. We would love to hear your strategies and previous experience
  • Leadership building a consistent, and cohesive culture based on driving KPIs, accountability, and consistent, flawless guest service.
  • Business Acumen run your own business without the risk The ability to analyze metrics and make decisions to drive results is key.
What you need to succeed in this role:

  • Experience in a membership model environment.
  • Ability to multitask and delegate.
  • Have a growth mindset with your team
  • Drive sales numbers
  • Provide excellent customer service
  • 3 to 4 years management experience in the salon/spa, retail, or hospitality industry.
  • Flexible schedule this role requires a variety of hours including nights and weekends
  • Passion for promoting the benefits of massage and skin care services.
  • Strong, and clear communication skills

Whats in it for you?

$54,000 base salary plus up to $8k additional in bonuses
Additional incentive bonuses on gift card goals for the holiday season.
PTO
401K with Employer Matching
Spa Membership

About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Doralis independently owned and operated, with the national brand awareness of a leading company in the wellness industry. Our beautiful spa has an established client base, developed staff, and growing sales numbers. We are located in Downtown Doral. Apply today to take a tour and learn more about this pivotal role in our spa
MGR392